Whether you’re using AMD or Intel, diagnosing or troubleshooting a CPU problem can be quite a daunting task, especially considering a lot of them render your PC useless or susceptible to crashes. However, the solution isn’t always a full swap and sometimes just a configuration change is enough to fix your problems.
In this article, we’re talking about the amdrsserv.exe system error issue, its causes and what you can do to fix the problem.
What causes the Amdrsserv.exe system error?
The Amdrsserv.exe executable refers to an AMD system utility that isn’t critical to Windows, but does help run its Radeon Settings service that lets you control your AMD hardware. Any issues with the executable can crash the service and cause problems for your CPU.
How to fix the Amdrsserv.exe system error?
Here are five fixes you can try out.
Update your PC
The first thing you should do is to update your PC. Updating your PC will, in most cases, update your drivers and fix any issues in the process.
Delete the main executable
This might sound counterproductive, but if you delete the main Amdrsserv.exe executable located in C:\Program Files\AMD\CNext\CNext, AMD drivers will automatically try to download a fresh version from the internet to replace the missing file, potentially fixing the issue.
However, you need to disable AMD services before you can delete the file. Here’s how.
Step 1: Press the Windows key + R to open the Run tool. Type msconfig.exe and hit enter.
Step 2: Head over to Services and uncheck any AMD-related processes.
Step 3: Click OK to save the changes and restart your PC.
Once you’ve disabled the services, you can delete the Amdrsserv.exe executable and restart the services.
Update your graphics drivers
If you’ve got outdated firmware or driver for your AMD CPU or GPU, it can cause problems with the system utilities required to configure the hardware.
Step 1: Press Windows key + R to open the Run prompt. Type in devmgmt.msc and hit enter.
Step 2: Scroll down to find whatever category your AMD device belongs to, and double-click to expand.
Step 3: Right-click on your hardware and select Update driver.
Step 4: Select Search automatically for updated driver software. Windows will automatically download and install any updates that are available.
Restart your PC, and it should be fine. If this doesn’t work, you can repeat the aforementioned process until step three, delete the driver and restart your computer to force a driver to reinstall.
Install an older driver
You can also opt to roll back to a previous version of the driver working fine for you. Here’s how.
Step 1: Press Windows key + R, type in devmgmt.msc and hit enter.
Step 2: Double-click the problematic driver to open its properties.
Step 3: Under the Drivers tab, click Roll Back Driver. If the option is greyed out for you, the driver can’t be reverted to an older version or is already on the oldest version.
Restart your computer and try using it with the older driver. It should work fine for you now.
Run an SFC scan
Corrupt files are the number one reason your PC might behave weirdly. Here’s how you can get rid of them and potentially resolve your issue.
Step 1: Press Windows Key + S to open the Cortana/Search box and search for Powershell. Open Windows Powershell from the search results.
Step 2: Type sfc /scannow to scan your system for issues.
Step 3: If the SFC scan finds any problems, use the following command to resolve them.
DISM /Online /Cleanup-Image /RestoreHealth
Restart your PC, and the error should be resolved. If that doesn’t help, using this guide, you can run a DISM scan to fix any other errors.
Also read: AMD driver timeout: 12 Fixes