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How to fix PS5 error: CE-107857-8?

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  • 6 min read

If you’re seeing the CE-107857-8 error on your PS5 after the console hangs while downloading a game or installing its files, it’s likely due to failure to read the files due to storage issues, outdated software or spotty internet connectivity.

In this article, we’ve discussed why you’re seeing the PS5 error code CE-107857-8 and 10 ways to fix the error.

Restart your console

The good old ‘have you tried turning it off and on again’ paradigm also works here. Restarting your console or just about any device is one of the best ways to fix many seemingly random issues.

Powercycle your router

Restarting your router can help eliminate any unseen network or connectivity issues that you may be facing. All you have to do is turn off your router, wait for a bit and then turn it back on again. 

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Update your games and console

Another rather easy fix is to check for updates to your game or console. More often than not, developers are aware if their game is facing any issues and release a patch to fix the problem. 

Step 1: Head over to your game library and choose the game you’re having issues with.

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Step 2: Press the Options button on your Dualshock 4 controller. Select Check for Update from the options menu.

You can check out our detailed guide on how to update the PS5 here.

Restore License

Restoring the PS5 license is the next method to resolve the CE-107857-8 error on PS5.

  • Go to Settings
  • Select Users and Accounts
  • Then select Other
  • Select Restore Licenses

Disable/enable sharing and online play

Another quick way you can try to resolve the PS5 error code CE-107857-8 error is by disabling and re-enabling the Sharing & Online Play option.

  • Go to Settings
  • Choose System
  • Then Users and Accounts and Others.
  • Then select Disable.

You can re-enable by repeating the same steps.

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Deleting game data on your hard drive and freeing up space

This is the simplest method of all and requires the least amount of work. Note that you will, however, need a backup of your game data if you want to restore your progress. We suggest backing the data up in the cloud since you have issues with your system storage. 

Step 1: Head over to the PS5’s Settings.

Step 2: Find Application Saved Data Management in the settings menu.

Step 3: Click on Saved Data in System Storage.

Step 4: Click on Delete

Step 5: Find the game you’re having issues with and press the button on your Dualshock 4 controller to delete the game data.  

Now restart your game or application to check if the error still persists. 

Diagnosing the external storage drive

If you’ve got the Blu-ray drive issues sorted out and are still facing the PS5 error CE-30005-8, the problem most likely exists in your external storage drive. Now there are three ways to resolve the issue from here.

  • Delete and restore the data on your hard drive.
  • Rebuild your console’s database.
  • Disable any mods you’re running.

If none of the methods above work, you’re most likely going to have to replace your external drive with a new one. 

Also read: How to fix ‘PS4 error NP-36006-5’?

Access PS5 in Safe mode and rebuild database

The PS5’s Safe Mode has many handy options to help resolve several console issues. One such option is the Rebuild Database, option five in the Safe Mode menu.

This restructures your drive so that your console can read it just like new again. This option can help you get around many other storage-related issues and potentially fix the error. 

Read our in-depth guide to know how to enter (or exit) the PS5 Safe Mode

Reset the PS5

If all else fails, you will have to factory reset your PS5. It’ll remove all existing data on your console and give it a fresh start to fix any issues you’re facing, including this error.

You can reset your PS5 using the console interface or Safe Mode. We recommend resetting through the console interface as it’s safer and comparatively easier.

If that doesn’t resolve your issue, you will have to enter Safe Mode and select the Initialise PS5 option to reset your console.

Check out our in-depth guide on how to reset your Playstation here

Clean format your PS5 Storage Drive

If nothing else works, you will have to completely wipe your PS5’s system storage drive and start from scratch.

You’ll have to take out the drive from the console, attach it to a PC and format it there for this process to be successful. This is an extreme measure, but it will surely resolve your issue.

Also read: How to delete account?

CT Editorial Team

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