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How to fix error: ChatGPT is at capacity?

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  • 4 min read

ChatGPT is OpenAI’s latest AI-based chatbot that has taken the world by storm ever since its release in November 2022. Millions of users around the world have been trying to access the chatbot causing an immense load on OpenAI’s servers. This has led to crashes and errors that can prevent a lot of users from accessing the website. 

In this article, we’re talking about the “ChatGPT is at capacity” error, its causes and what you can do to fix the problem.

What causes the ‘ChatGPT is at capacity’ error?

As you can probably guess by the error message itself, the error is caused when OpenAI’s playground site can’t accommodate any more concurrent users. Since each user takes up a certain amount of processing power based on their usage and the bot’s utilisation, only a certain number of people can access the site at a given moment.

Also read: How to fix ChatGPT internal server error?

How to fix this ChatGPT error?

Here are five fixes you can try out.

Wait for sometime

If you see this message on the ChatGPT site, you’re also going to see a button that’ll inform you as soon as a slot becomes available. Your best bet is to click this button and wait for a notification for OpenAI to be able to use the bot. Alternatively, you can try another time when you know the traffic from your region would be low, such as later at night. 

Try another browser

Sometimes browser-related errors can also cause problems like this. Your simplest solution here is to simply try another browser to see if you can access the site in the first place. If you can, chances are your browser is the source of the problem. You can try updating or resetting it to see if that fixes the problem. 

Disable VPN

Another possible cause for the issue could be that you’re using a VPN. OpenAI services are geo-restricted due to a number of different policies applied in different countries, and using a VPN can cause problems with their functionality and availability causing the error.

Check OpenAI’s server

Another thing you should do is check to see if OpenAI’s server are online. As mentioned before, server overcrowding can often lead to errors like this. You can head over to OpenAI’s server status page or use a third-party site like Downdetector. 

Clear your browser’s data

Corrupt files in your cache or otherwise can cause this error as well. Clear them out to see if you can get Chrome to work.

Step 1: Type in chrome://settings/clearBrowserData in your browser’s address bar and hit Enter.

Step 2: Select the cache and cookies options and make sure the Time range is set to All time. Click on the Clear now button to clear out all the data. 

Now try visiting the OpenAI site again. You might have to log in with your account before you can access any features but the bot itself should work fine. 

Also read: How to delete ChatGPT account?

Read more about ChatGPT

Yadullah Abidi

Yadullah is a Computer Science graduate who writes/edits/shoots/codes all things cybersecurity, gaming, and tech hardware. When he's not, he streams himself racing virtual cars. He's been writing and reporting on tech and cybersecurity with websites like Candid.Technology and MakeUseOf since 2018. You can contact him here:

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