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How to verify your WhatsApp Business account

How to verify your WhatsApp Business account: Requirements, features

Similar to other popular social networks such as Instagram, Facebook and Twitter, WhatsApp also has verified accounts, but they are not for everyone.

Verified accounts on WhatsApp get a green badge with a tick (similar to the blue ones on other social media sites) right next to their contact name. WhatsApp only verifies contact numbers that are associated with a business. This feature is not available for general users.

The green badge next to a business account means that it’s verified and is the official contact number for that business.

According to WhatsApp, “A business account on WhatsApp can either be listed as an ‘Official business account’ or a regular ‘Business account’. A business can’t request or pay to turn a ‘Business account’ into an ‘Official business account'”.

Currently, WhatsApp isn’t allowing everyone to jump on the verified bandwagon as it’s still on a pilot run and notable brands are receiving the green badge mostly.

Note that if you’re using an ‘official business account’, changing your Business’ contact name on WhatsApp could result in you losing the verified status.

“Any account using the WhatsApp Business app will automatically be listed as a “Business account”. Businesses can help customers learn more about their company by filling out their business info, including their business website, address and hours.”

Also read: How to verify Twitter account: 5 things you need to know

Requirements for verifying your WhatsApp Business number

How to verify a WhatsApp Business account? 

Note that you cannot complete the verification process via an extension number on the landline. It’s suggested to use a landline number without an extension.

What to do if you don’t receive the code?

In case you do not receive the code immediately, wait for up to 10 minutes before you retry. Don’t try and guess the code as a wrong code will lead to you getting locked out of verifying again for a certain period.

You can also choose the ‘Call me’ option to get the code via call.

Still having trouble verifying? Try these

WhatsApp Business app features

Your business number will appear by the name that you’ve set until it’s already saved in the customer’s phonebook as some other name. Users will be indicated that they’re chatting with a business account via yellow messages. Messages exchanged with verified business accounts cannot be deleted.

Also read: How to verify Twitter account: 5 things you need to know

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