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Mailchimp suspends crypto accounts due to conflicts with its policy

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  • 2 min read

Popular email marketing platform Mailchimp seems to be continuing its crackdown on crypto-related accounts for content creators and media outlets over the past two weeks. 

While Mailchimp hasn’t specified a reason for this crypto-specific crackdown, different users have gotten different explanations, if any. The bans seem to revolve around Mailchimp’s “Acceptable Use Policy”, which prohibits businesses involved in the sale, transaction, trading, exchange, storage, marketing, or production of cryptocurrencies, virtual currencies, and any digital assets from using the platform.

This isn’t the first time Mailchimp has taken an anti-crypto stance, either. The service has been blocking crypto-publisher accounts since at least 2018. The reason for this also has remained more or less the same, with the company issuing a clarification in 2018 stating that while it doesn’t necessarily prohibit crypto-related information, it can only be sent as long as the sender isn’t involved in the production, sale, exchange, storage, or marketing of cryptocurrencies.

The victims in this latest slew of bans include self-custody crypto wallet Edge, crypto intelligence firm Messari and Decrypt. Some of these services had been Mailchimp customers for years before the suspension. NFT artists Ocarina and Jesse Friedland also got cut loose. All the accounts were reportedly suspended without any warning or explanation of any violations. 

Co-founder Ben Chestnut steps down as CEO

Mailchimp co-founder Ben Chestnut has stepped down from his role as the company’s CEO, a position he held for 21 years, with Rania Succar, head of the Intuit QuickBooks Money team, to succeed him. Chestnut himself will be moving on to a founder-advisor role. 

Chestnut sent out a note to Mailchimp employees announcing his decision on August 10, reassuring them that while he may be stepping back from his day-to-day responsibilities, he’s not going anywhere and will remain on the Mailchimp leadership team. 

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Yadullah Abidi

Yadullah is a Computer Science graduate who writes/edits/shoots/codes all things cybersecurity, gaming, and tech hardware. When he's not, he streams himself racing virtual cars. He's been writing and reporting on tech and cybersecurity with websites like Candid.Technology and MakeUseOf since 2018. You can contact him here:

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