Volkswagen owners have found the My VW app quite useful; it’s a handy tool that allows them to remotely control various aspects of their vehicles, from locking and unlocking doors to monitoring vehicle health and navigation. However, the My VW app can sometimes encounter issues like any technology.
In this article, we have discussed the causes of the My VW app not working issue and a few ways to help you fix the issue.
Causes of My VW app not working issue
Below we have discussed the reasons that might be causing the My VW app not working issue.
- Temporary system glitches.
- Poor internet connection.
- The VW server is down.
- Using an outdated version of the app.
- Corrupted app cache.
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How to fix the issue?
If you cannot use the MyVW app properly, we have explained a few ways to help you fix the issue below.
Restart the device
Restarting your device is the best solution for any problem, and it also works most of the time in resolving the issues. If the errors are caused by some minor bugs or glitches or interference by other apps on your device, then it might solve them.
Check Your Internet Connection
A weak or unstable internet connection is one of the most common reasons for the My VW app not working. Ensure your smartphone has a stable internet connection through Wi-Fi or mobile data. You may also want to turn your connection on and off to reset it.
Check the server status
Sometimes, the problem may not be on your end but with Volkswagen’s servers. Check Volkswagen’s official website or social media channels for any announcements regarding server maintenance or issues. You can also use websites like isitdownrightnow or downdetector to check the server status of Volkswagen. If there are server problems, you may need to wait until they are resolved.
Clear app cache
The corrupted cache memory of the app might interfere with the proper functioning of the app and might be a reason that is causing issues with the app. Clear the cache memory of the My VW app and then try running the app again.
Click here to know how to clear the app cache
For iPhone
Go to Settings > General > iPhone > Offload App to offload an app and clear the cache.
Update the app
Apps often receive updates to fix bugs and improve performance. If you haven’t updated your My VW app recently, it could cause the issues you’re facing. Go to your device’s app store and check for any updates for the My VW app. Installing the latest version may resolve the problem.
Reinstall the App
Sometimes few app files can get corrupted, so giving a new start might solve the issue. Uninstall the My VW app from your device and reinstall it from the app store. This can help resolve any underlying issues with the app’s installation.
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