Google Pay is one of the most popular payment apps across both Android and iOS devices. You can use it in just about every part of the world on just about every phone without a hassle for trouble-free payments. However, as good as the app is, it can run into the occasional bug or glitch from time to time.
In this article, we’re talking about Google Pay error code OR-CCSEH-26, its causes and what you can do to fix the problem.
What causes Google Pay error code OR-CCSEH-26?
The error is generally triggered when your bank forces two-factor authentication for payments. While this wouldn’t usually be a problem, if your Google Pay payment method isn’t set up in accordance with your bank’s rules, you can run into this error. Other causes for the error include:
- Corrupt app cache
- Incorrect payment information.
- Internet connectivity issues.
Also read: How to fix Google Pay error OR PMSA 05?
How to fix the Google Pay error code OR-CCSEH-26?
Here are six fixes you can try out.
Check the network connection
First up, check to ensure you’ve got an active internet connection. If you’re on WiFi, check to see if the internet is working and that you have a stable connection. If you’re on mobile data, check to see if it’s enabled and you have good network coverage.
Verify your payment method
When diagnosing issues like these, one of the first things you should do is verify whether or not you’ve entered the correct payment details in Google Pay. Incorrectly typed card numbers, expiry dates, or CVV codes can cause your payments to fail.
Clear the Google Pay cache
Clearing the app’s cache can eliminate any corrupt files or data that might interfere with Google Pay’s functionality.
- Tap on Apps and notifications.
- Tap on Show all apps and find Google Pay from the list. If you’ve recently used Google Pay, it’ll show up in the recent apps as well.
- Tap on Google Pay.
- Then tap on Storage & cache.
- Then tap on the Clear Cache button.
This should fix the OR-CCSEH-26 problem, and you should make payments again.
Choose a different payment method
If you were using your card to make the payment, try using another card if you have one on hand. If not, you can try alternative payment methods such as net banking or UPI.
Re-add your Google account
Sometimes re-adding your Google account can also resolve problems with Google apps, including Google Pay. Follow these steps to log out of your Google Account on any Android smartphone.
- Open your phone settings and head over to Accounts.
- Tap on your Google account.
- Tap on Remove Account.
And that’s all you need to do to remove your Google account from an Android device.
Contact your bank
If nothing else solves your problem, chances are your bank has a compatibility issue with Google Pay. In such cases, you should try getting in touch with your bank to ensure that there are no problems in your bank account itself and that you can use it outside of Google Pay as well.