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How to fix Crunchyroll error code Shak 1002?

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Crunchyroll is one of the best anime streaming sites in the world with a wide collection encompassing just about every anime genre. However, as good as the service is, it can still run into occasional bugs and glitches from time to time. 

In this article, we’re talking about the Crunchyroll error code Shak-1002, its causes and what you can do to fix the problem.

Also read: Crunchyroll not working on Chrome: Quick Fix

What causes Crunchyroll error code Shak 1002?

There’s no official word from Crunchyroll on what exactly causes the error but some common factors include:

  • Internet connectivity issues. 
  • Active VPN/Proxies.
  • Server issues on Crunchyroll’s end.

How to fix Crunchyroll error code Shak 1002?

Here are six fixes you can try out.

Restart your router

Power cycling your network equipment is the fix to more issues than you think. More often than not, connectivity issues can be caused by an underlying bug in your router and can be fixed by rebooting.

Refresh the page

At times you may also see this message because a page wasn’t able to load properly. In such cases, try refreshing the page to see if you can get the page to load.

Check Crunchyroll server status

Another likely cause of the issue is the fact that Crunchyroll might be experiencing issues with its servers. To check whether or not the service is running uninterrupted, you can consult third-party websites like Downdetector or Isitdownrightnow or check out Crunchyroll’s Twitter account

Disable Adblocker

Adblockers can at times, block cookies used by streaming platforms to check for multiple logins and other piracy-related checks. Using them on sites like Crunchyroll can cause playback issues, leading to this error. 

How to fix the 'SonyLiv not working on Chrome' issue?

Clear your browser’s data

Corrupt files in your cache or otherwise can cause this error as well. Clear them out to see if you can get Crunchyroll to work.

Step 1: Type in chrome://settings/clearBrowserData in your browser’s address bar and hit Enter.

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Step 2: Select the cache and cookies options and ensure the Time range is set to All time. Click on the Clear now button to clear out all the data. 

How to fix 'YouTube not working' issue? | Candid.Technology

Contact Crunchyroll support

If nothing else works, your best bet is to reach out to Crunchyroll support and submit a ticket. The company will be able to look deeper into the issue and actually resolve the problem you’re facing. 

Also read: Crunchyroll subtitles not working: Quick Fix

Yadullah Abidi

Yadullah Abidi

Yadullah is a Computer Science graduate who writes/edits/shoots/codes all things cybersecurity, gaming, and tech hardware. When he's not, he streams himself racing virtual cars. He's been writing and reporting on tech and cybersecurity with websites like Candid.Technology and MakeUseOf since 2018. You can contact him here: