AWS, Redington under investigation after business data erased

Photo: Sundry Photography

Cloud computing giant Amazon Web Service (AWS) has been named in a First Information Report (FIR) following allegations of data loss amounting to Rs 150 crore. The complaint, filed by real estate firm Adarsh Developers, accuses AWS and its partner Redington Group of actions leading to the deletion of critical business data.

Sridhar Rajendran of Adarsh Developers filed the first information report (FIR) at the Cyber Crime Police Station of Bengaluru’s Central Crime Branch (CCB), reports Deccan Herald. The firm has been active in several sectors, including residential, commercial, and hospitality sectors, for more than three decades. The firm claims that it stored essential financial and customer data using SAP ERP on AWS cloud services.

The FIR has been registered under the Bhartiya Nyaya Sanhita (BNS) and has named both Redington Group and AWS as involved parties.

According to the complaint, Adarsh Developers was approached in May 2023 by AWS business development representative Saidalawi Safan, who reportedly promoted AWS cloud storage as a secure platform resilient to cyber threats, natural disasters, and sabotage.

However, on January 9, 2024, Adarsh Developers was informed by its implementation partner that individuals within Redington Group and AWS teams had allegedly deleted the company’s account at the root level, resulting in complete data loss.

The deleted data included financial records, supply chain details, customer information, and other operational insights accumulated over six years.

Rajendran claims the loss crippled the company’s operations, preventing it from collecting payments from customers, fulfilling tax obligations, and making interest payments to lenders. The estimated financial damage is approximately Rs 5 crore per day since the incident occurred.

AWS India reportedly responded by stating that despite their efforts, they were unable to restore the lost data and advised the company to take legal action.

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