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Fix: Cloudflare error 1005 access denied

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  • 5 min read

Cloudflare is one of the most popular internet protection services that can save your website from DDoS attacks. However, while it’s quite easy to set up, it can sometimes run into bugs and glitches that can be complicated to fix. 

In this article, we’re talking about the Cloudflare error 1005, its causes and what you can do to fix the problem.


What causes the Cloudflare error 1005?

The error can be triggered by a number of reasons. Some of the most common factors include:

  • Client IP address is blocked by the host
  • The website is blocked in your region
  • Incorrect system date or time
  • Your IP has been added to Cloudflare’s blocklist
  • Active VPN or proxy already blocked by Cloudflare

Also read: How to fix Cloudflare error 1015?


How to fix Cloudflare error 1005?

Here are eight fixes you can try out. 

Check internet connection

This is a good time to check whether or not you have an active internet connection. If you’re on WiFi, make sure you’ve got an active link and that there are no signal issues. On cellular data, ensure it’s enabled and you’re getting good network coverage. 


Restart your router

Power cycling your network equipment is the fix to more issues than you can think. More often than not, connectivity issues can be caused by an underlying bug in your router and can be fixed by rebooting.


Enable/Disable VPN

Another possible cause for the issue could be that you’re using a VPN. Many websites like streaming services are geo-restricted due to content copyright issues, and using a VPN can cause problems with their functionality and content availability causing the error.

Alternatively, if you’re trying to access the site over your school’s or office’s internet network, chances are they’ve blocked access to the site. You can try a VPN to see if you can get around any such blocks. Using a VPN also gives you a new IP address, meaning you can circumvent any problems caused by your IP address getting accidentally blocklisted. 


Disable any firewalls

If you’re using third-party firewalls, now’s the time to disable them to see if they’re blocking the website. The same goes for any third-party antiviruses. If your Windows firewall is blocking a site or browser, refer to this guide to see how to unblock the program.


Try another DNS

Multiple free DNS providers are using whom you can fix this issue. In this example, we’re going to use Google’s DNS.

Step 1: Press Windows key + I to open the Windows settings and click on Network & Internet.

How to fix the 'WiFi connected but no internet access' issue?

Step 2: Click on Change adaptor options.

How to fix the 'WiFi connected but no internet access' issue?

Step 3: Right-click on your active network (WiFi or LAN) and click Properties.

How to fix the 'WiFi connected but no internet access' issue?

Step 4: Find Internet Protocol Version 4 in the list, click on it and then click Properties. 

How to fix the 'WiFi connected but no internet access' issue?

Step 5: Check the Use the following DNS server addresses radio button and type in 8.8.8.8 and 8.8.4.4 in the preferred and alternative DNS addresses, respectively. 

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Now restart your computer and you should see the error resolved. 


Fix your PC’s date and time

If you’ve got an incorrect date and time set on your computer, you will run into problems when accessing the internet, as the time reported by the server and your computer won’t match. In such cases, it’s best to check your PC’s settings and see if you have the correct date, time and region. 

Check out our guide on how to fix your PC's date and time here

Clear your browser’s data

Corrupt files in your cache or otherwise can cause this error as well. Clear them out to see if you can get teh website to work.

Step 1: Type in chrome://settings/clearBrowserData in your browser’s address bar and hit Enter.

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Step 2: Select the cache and cookies options and make sure the Time range is set to All time. Click on the Clear now button to clear out all the data. 

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Contact Cloudflare support

If nothing else works, the best option is to contact Cloudflare support and have them fix the problem for you. Alternatively, you can ask a question on Cloudflare’s community forum to see if someone experienced the same problems as you before and the steps they took to fix them. 

Also read: How to fix Cloudflare error reference number 524?

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Yadullah Abidi

Yadullah is a Computer Science graduate who writes/edits/shoots/codes all things cybersecurity, gaming, and tech hardware. When he's not, he streams himself racing virtual cars. He's been writing and reporting on tech and cybersecurity with websites like Candid.Technology and MakeUseOf since 2018. You can contact him here: [email protected].

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