Facebook is one of the largest social media platforms in the world with millions of active users spread across the globe. The platform also has every feature you could possibly imagine, from Reels to status updates to messaging features.
However, just like everything tech, Facebook also runs into random bugs and glitches from time to time. In this article, we’re talking about why Facebook can’t connect to the internet, the reasons behind the error and what you can do to fix the problem.
What causes this error?
Internet connectivity issues can be caused by a number of reasons. Some of the more common ones include:
- Inactive WiFi or slow/unstable internet connection.
- Outdated app version.
- Corrupt app data or cache.
- Issues on Facebook’s end.
Also read: How to add a link to Facebook story?
How to fix this?
Here are seven fixes you can try out.
Check your internet
When you see an error like this, you should check if you’re connected to the internet. If you’re on WiFi, ensure a stable signal and an active internet connection. If you’re on mobile data, check to see if it’s enabled and if you have good network coverage.
Try another device
A quick check to see if something’s wrong with your device or your Facebook account is to log into your account from another device. If you can see Reels there, chances are you need to reinstall or update the app on your own device.
Clear the cache (Android)
If you’re on an Android device, you can clear the Facebook app’s cache to eliminate any corrupt files that might hamper the app’s functionality.
- Head over to the phone settings and tap on Apps & notifications.
- Tap on View all apps.
- Scroll and find Facebook in the list. Tap to proceed.
- Tap on Storage & cache.
- Tap the Clear cache button to remove the cache.
Now try launching the app, and it should work just fine.
Update the app
Updating the Facebook app is one of the best ways to resolve seemingly random issues with the app. You can check the Google Play Store or Apple App Store for updates; if any are available, install them immediately.
Reinstall the app
If updating the app wasn’t enough, try removing and reinstalling it from scratch. This is bound to freshen things up on your device and possibly fix the issue you’re facing.
Use the browser
If you’re trying to connect to Facebook using the app, try using the browser once to figure out whether the issue is with the app or Facebook. Regardless of the result, more often than not such anomalies result from server outages or glitches on Facebook’s end and there’s not much you can do about it except wait.
Glitches on Facebook’s end
If the app is continuously refusing to connect, chances are there is a glitch on Facebook’s end. Servers are often taken down for a little while for maintenance or sometimes face outages.
There isn’t a lot that you can do about this, so the best thing will be to kick back and take a break. You can check whether or not Facebook is experiencing any problems by heading over to the Meta status and outage page.