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Is TikTok Shop safe?

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  • 3 min read

TikTok is one of the most popular social media platforms in the world. It is known for short-form videos showcasing talents and challenges from people.

But not many people know about the TikTok Shop feature. Launched in September, this feature allows sellers, brands, affiliates and creators to sell their products directly on TikTok. The platform boasts a range of products from different categories, including fashion and electronics.

To buy any product from TikTok Shop, select the Shop tab, and you’re ready.

That being said, many people have apprehensions about the platform. They keep asking questions like: Is TikTok Shop safe? You’re at the right place if you’re one of these people.

In this article, we’ll take a deep dive into the safety aspect of TikTok Shop, and by the end, you’ll have a clear answer to your question.

Is TikTok Shop safe to use?

When we head to Trustpilot, we find that TikTok Shop has a low score of 2.6 based on only four reviews.

This is understandable as this feature has been launched only recently. More reviews will eventually come.

All four reviews are negative and complain of poor customer service, counterfeit products, and customers receiving entirely different products or not receiving them at all.

Again, we should not be hasty in judging the platform and should give it more time.

Next, we head to Scamadvisor, where the platform has a high trust rating.

Better Business Bureau (BBB) alerts customers of defective and fake products on TikTok Shop.

All we can say is that although TikTok Shop is not a scam, you should avoid shopping from this platform at least for a few months. As this platform has been recently launched, let things settle down slightly.

Also read: Is AliExpress safe?

Some precautions that you should take while shopping on TikTok Shop

Here are some precautions that you should take while shopping on TikTok Shop:

  • Do extensive research on the seller, and if possible, check the seller’s website.
  • Check comments and reviews before ordering the product.
  • Know the return policy of TikTok Shop.
  • Only buy from verified sellers.
  • Do not use any other method of payment other than credit/debit card.

Remember the precautions, and you’re good to shop on TikTok Shop.

Also read: Is Solarmovie safe?


Kumar Hemant

Deputy Editor at Candid.Technology. Hemant writes at the intersection of tech and culture and has a keen interest in science, social issues and international relations. You can contact him here: