A cyber attack on SaaS company Microlise compromised “limited employee data”, as claimed in its filing with the London Stock Exchange. The company maintains that no customer data was leaked and expects a return to full operational capacity by the end of the week.
Microlise’s filing with the London Stock Exchange doesn’t provide any information on what employee data was leaked or how many of its employees were affected. When the company initially disclosed the cyberattack on October 31, its stock dropped 16 percent and has yet to fully recover. All we know is that the company is making “substantial progress in containing and clearing the threat from its network.”
The company is working with third-party cybersecurity experts to investigate the attack and minimise any potential impact on customers, as reported by The Register. Microlise’s major customers have been affected by the attack. These include DHL, British security company Serco, and Tesco.
Better Retailing reported that the attack affected DHL’s delivery tracking system for Nisa stores. A DHL spokesperson later confirmed the incident and the involvement of Microlise systems while adding that no other DHL services were affected. Serco, one of the biggest contractors to the British Ministry of Justice, was also affected by its panic alarms and tracking systems fitted in prisoner transport vans, which were rendered useless for a short time. Tesco refused to comment on the matter.
These include DHL, whose delivery tracking capabilities were rendered unusable, affecting Nisa Group stores, and British Security company Serco, which saw its panic alarms and prisoner transport van tracking systems temporarily disabled.
Although Microlise has not provided any information on the attack, the threat trend activity and information available suggest that the “incident bears all the hallmarks of ransomware,” said Elaine McKechnie, head of cybersecurity consultancy i-confidential, when speaking to The Register.
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