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Microsoft Teams and Outlook and other 365 services down

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  • 2 min read

Microsoft Teams, Outlook, Exchange Online, Sharepoint Online, PowerBi and many other Microsoft 365 services are facing a service outage and aren’t accessible due to a networking configuration issue.

People trying to access these services will experience network latency and timeouts when connecting to Azure. The company says that they’ve identified the underlying cause — a WAN update routing change — and are rolling it back while monitoring the impacted services.

While some people are able to access the services, Microsoft says that anyone trying to access Microsoft 365 services via the affected infrastructure will see delays.

“This impacts connectivity between clients on the internet to Azure, as well as connectivity between services in datacenters, as well as ExpressRoute connections. The issue is causing impact in waves, peaking approximately every 30 minutes,” Microsoft announced on Wednesday. “Some of the customers who had previously reported impact are also reporting recovery.”

Microsoft 365 services impacted

  • Microsoft Teams 
  • Exchange Online 
  • Outlook 
  • SharePoint Online 
  • OneDrive for Business 
  • Microsoft Graph 
  • Power BI 
  • Microsoft 365 admin portal 
  • Microsoft Intune 
  • Microsoft Defender for Cloud Apps, Identity and Endpoint.

If the outage impacts you, you can keep an eye on Microsoft Office 365 status updates here.

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