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Netflix spam email: All you need to know

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  • 4 min read

Streaming services like Netflix have become an entertainment routine, so it’s crucial to stay vigilant against fraudulent activities, particularly phishing attempts through spam emails. As one of the most popular streaming platforms globally, Netflix has unfortunately become a target for scammers aiming to steal personal information, credentials, or financial details through deceptive emails.

This article discusses how to recognise Netflix spam emails, potential risks and how to protect yourself from these emails.

Also read: How to identify phishing scams?

How do you recognise Netflix spam emails?

The fake email might initially seem legit with the Netflix logo and a typical line like ‘Something went wrong’. But, there are clear signs that smart users can pick up on to tell it apart from real Netflix messages.

  • Sender address verification: Scammers often use email addresses similar to Netflix’s official ones but with slight variations or misspellings. Always double-check the sender’s email address before interacting with any email claiming to be from Netflix.
  • Urgent action requests: These emails often contain urgent messages that pressure recipients to take immediate action, such as updating payment information or verifying account details. Legitimate companies communicate important matters through their official platform or app rather than email.
  • Generic greetings: Phishing emails often address recipients with generic greetings like ‘Dear Customer’ instead of using the account holder’s name. This lack of personalisation is a red flag that the email might be a scam.
  • Grammatical errors and unprofessional formatting: Many phishing emails contain grammatical errors, spelling mistakes, or inconsistent formatting. Legitimate communication from Netflix is usually well-written and professionally formatted.
  • Suspicious links and attachments: Legitimate emails from Netflix usually won’t have unexpected attachments or request users to click on unfamiliar links. Scam emails, conversely, may contain malware or direct users to phishing websites.

Potential Risks

  • Identity theft: Users who fall victim to phishing scams may unwittingly provide hackers access to their Netflix accounts and other personal information, leading to identity theft.
  • Financial loss: In cases where users provide credit card information in response to phishing emails, they risk financial loss as scammers may use this data for fraudulent transactions.
  • Malware distribution: Clicking on links or downloading attachments in Netflix spam emails may lead to the installation of malware on the user’s device. This malware can compromise sensitive data or even take control of the device.
A graphic showing a phishing hook attached to account login details on a laptop.

Also read: Is this number a scammer?

How to protect yourself?

Below are some tips that you should follow to avoid getting into the trap:

  • Verify email addresses: Always check the sender’s email address for discrepancies. Legitimate Netflix emails will come from ‘‘, so be cautious of variations or misspellings.
  • Use Two-Factor Authentication (2FA): Enable 2FA on your Netflix account for an added layer of security. Even if your login credentials are compromised, an additional verification step will help protect your account.
  • Avoid clicking suspicious links: Hover over links in emails to preview the URL before clicking. If the link looks suspicious or does not lead to a legitimate Netflix domain, avoid clicking on it.
  • Verify account status independently: Instead of clicking on links in emails, independently log in to your Netflix account through the official website or app to verify your account status and address any issues.
  • Report suspicious emails: If you receive a suspicious email claiming to be from Netflix, report it immediately. Forward the email to Netflix at and delete it from your inbox.

Also read: What to do if Mailchimp emails are going to spam?

Akash Singh

Akash Singh

Akash is a law graduate who likes to go for bike rides on the weekends soul-searching for answers to his many existential questions. You can contact him here: