In this article, we’re taking a look at the PS5 HDMI not working issue, its causes and what you can do to fix the problem.
What causes PS5 HDMI to not work?
HDMI issues can be caused by a number of reasons including but not limited to
- Broken or damaged HDMI cables
- Dust and debris inside the PS5 HDMI port blocking connectivity
- Faulty HDMI chip on the PS5
Also read: How to fix the HDMI port on PS4?
How to fix this?
Here are 10 fixes you can try out.
Restart your console
Apart from the error being caused by a simple game crash, which you can try to troubleshoot by restarting the game, you should also try restarting your console as well. Restarting just about any device can fix a bunch of seemingly random issues including this one as well.
Check the HDMI port on the PS5
Check to see if the HDMI port on the PS5 is clean and free of any dust and debris. Having dust stuck inside the port can limit connectivity resulting in a dead connection. So inspect the port and clean it out to remove any such issues.
Try out another cable
You can rule out the possibility of a faulty or broken HDMI cable by swapping it with another one. Make sure you’re plugging into an HDMI 2.0 input that supports HDCP 2.3. Another thing you can do is to make sure your cable is less than six feet in length. If you’re using an HDMI switch, try plugging in the PS5 directly into your TV.
Use a different HDMI input
Most TVs and monitors support multiple HDMI inputs. Try using another input if the one you were plugged in wasn’t working. There’s a chance that something might be wrong with the HDMI input itself might be busted.
Check the input source
Modern TVs have multiple inputs but the input switching doesn’t always work flawlessly. Check your input sources to see if the TV is actually using the PS5 as a video signal source. Most TV remotes will have an input or source button for you to select the right source when having multiple connections.
Cold boot your TV
Cold booting your TV is the equivalent of restarting your PC. It’s also different from simply turning your TV off and on again.
There are two ways you can cold boot your TV:
- Using the remote: press and hold down the power button on your remote until the TV turns off and then back on again. This should take about five seconds.
- By unplugging the TV: unplug the TV from the wall and leave it unplugged for about 30 seconds before you plug the TV back in again.
Try another display
Try using your PS5 with another display or monitor to ensure so see if there’s a fault with your TV. If the PS5 works on the secondary display, it’s indicative of a problem with your TV.
Change the HDMI Signal format
Some TVs have different HDMI signal formats. While your PS5 should work with most of these, in case you see a black screen, it’s best to switch to the TV’s default HDMI signal format to avoid any issues.
Change the PS5 video output resolution
Changing the PS5 video output resolution to HDCP 1.4 can help fix black screen issues on older TVs. Note that the PS5 supports HDCP 2.3 and switches between versions 2.2 and 1.4 as and when required. However, if you keep seeing a black screen on your TV, try forcing the PS5 to work in the HDCP 1.4 mode only from the safe mode to see if that works.
The process for getting into the PS5 safe mode is identical to the PS4, which we’ve already covered in the past. Once you’re in safe mode, head into the Change Video Output menu, select Change Resolution and select HDCP 1.4 only. Your console should work fine after a restart now.
Reach out to Sony’s customer support
If nothing else works, there’s a chance that there’s either an HDMI chip failure or other hardware issues on your PS5. The best way to go about this is to get in touch with Sony’s Playstation customer support and have them sort the problem out for you.
Also read: What is DisplayPort 2.1 and is it better than HDMI 2.1?