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Roku error code 014.40: Quick Fix

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Roku is a popular streaming device that’s relatively straightforward to use and doesn’t run into a lot of issues on its own. However, just like everything tech, it can face the occasional bug or glitch. 

In this article, we’re talking about Roku error code 014.40, why it happens and what you can do to fix the problem.

What causes Roku error code 014.40?

The error code generally means that you’re either not connected to the internet or don’t have enough bandwidth for the device to stream properly. However, other reasons include

  • Corrupt DNS Cache
  • Incorrect device settings
  • Loose cables

Also read: YouTube not working on Roku: 7 Fixes

Fixing Roku error code 014.40

Here are a five solutions you can try out to get rid of the Roku error code 014.40.

Check your internet connection

It’s also a good idea to keep an eye on your internet connection. 4k content is heavy on the bandwidth to stream, and if you don’t have enough of it, you can run into this error at times. At least 25mbps upload and download speeds are recommended. 

Restart your Roku

Restarting your Roku and your TV is also a good idea and, more often than not, will fix any such random issues that you might face. 

Unplug the HDMI cable

The next thing on the list is to unplug your HDMI cable from both ends and re-plug it again. Make sure you remove the cable from your TV, AVR, or soundbar, as well as the Roku player. 

Also read: Netflix says this title is not available to watch instantly: 6 Fixes

Check for Software Update

Resetting network settings and connecting to your WiFi again can also help get the bug fixed. 

Roku Streaming Stick 4K unveiled alongside Roku OS 10.5

Step 1: On your Roku remote, press the Home button.

Step 2: Select Settings.

Step 3: Inside settings, select System.

Step 4: Choose System restart, followed by Network connection reset. 

Wait for your Roku to finish rebooting, then connect it to your WiFi again. This should solve your problem. 

Factory reset your Roku

If all fails, you can factory reset your Roku. This should take care of just about any error you’re facing. 

Step 1: Press the Home button on your Roku remote, and go to Settings.

Step 2: Inside the Settings, select System.

Step 3: Select the Advanced system settings and select the Factory reset option.

Also read: How to fix Roku HDCP error?

Yadullah Abidi

Yadullah Abidi

Yadullah is a Computer Science graduate who writes/edits/shoots/codes all things cybersecurity, gaming, and tech hardware. When he's not, he streams himself racing virtual cars. He's been writing and reporting on tech and cybersecurity with websites like Candid.Technology and MakeUseOf since 2018. You can contact him here: