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What does ‘no location found’ mean?

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  • 4 min read

iPhones and just about every other Apple product is a great devices but they often come at quite a heavy cost. Naturally, losing such an expensive piece of tech can be disastrous, and that’s exactly why Apple has baked its Find My software in just about everything it makes.

However, the Find My network isn’t bulletproof and sometimes doesn’t work. This article looks at what ‘no location found’ on the Find My network means and what you can do to fix the situation.

What does ‘No location found’ mean?

The ‘no location found’ error is exactly what it sounds like — the Find My network couldn’t determine the device’s location. This can happen due to several different reasons.

  • The device doesn’t have internet connectivity.
  • The date and time settings on the target device are wrong.
  • Internet connectivity issues on your end.
  • The target device is in Airplane mode.
  • The target device has been switched off or ran out of battery.

Basically, anything that restricts a device from connecting to the internet and in turn reaching the Find My network can cause this error.

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How to fix the problem?

You can try out the following six fixes to get rid of the issue.

Check your internet connection

The first thing you should do is check to see if you have a proper internet connection in the first place. Without the internet you can’t really connect to the Find My network and will not be able to see the locations of any registered devices, not to mention your own device’s location won’t update.

Restart the device

The first thing you should try out in such situations is to restart your phone. Restarting can resolve many seemingly random issues, including the no location found error. You can also try toggling airplane mode on and off.

Change date/time 

If you’ve got an incorrect date/time set on your iPhone, that can cause problems with many apps or features, including Find My.

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  • Head over to the settings and tap on General. 
  • Tap on Date & Time. 
  • Make sure the Set Automatically slider is enabled.  

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Suggest the other person reset some settings

If you’re able to reach out to the other person, you can ask them to revoke your access to their location and allow it again immediately.

You can also ask them to check out their Find My settings. You can learn about Find My here.

Restart location services

Open your iPhone’s settings and follow the steps mentioned below to turn off the location on your iPhone and turn it back on.

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  • Scroll down and tap on Privacy.
  • On the next page, tap on Location Services.
  • Then tap on the toggle button beside Location Services.
  • Now tap on the Turn Off option in the box that appears at the bottom of the display and your iPhone’s location services will be turned off.

You can use the same method above to enable your iPhone’s location services again.

Log out and log in again to the Apple Cloud

This is a far-fetched shot, but sometimes logging out and logging back can fix the location issue. 

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  • Open iPhone settings and head over to iCloud.
  • Tap Sign out. 
  • iCloud will ask you if you want to keep your notes, Safari data and other information on your phone. Tap Delete from My iPhone.

Now, wait for some time before restarting your iPhone.

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CT Editorial Team