For Mac users, encountering an error message stating, “Your account doesn’t allow editing” can be frustrating, especially when you need to make important changes or modifications. This issue can arise due to various reasons but the most frequent occurrence of this error is due to license issues.
In this article, we have discussed the causes of your account doesn’t allow editing on a Mac and a few ways to fix the issue.
Also read: Fix: Your clock is ahead error on Mac
What causes your account doesn’t allow editing on a Mac error?
If you can’t edit documents in Microsoft apps on your Mac, it could be due to different reasons. Below we have mentioned a few possible reasons that might be causing your account doesn’t allow editing on a Mac error.
- Microsoft is unable to recognize the Office 365 license.
- Corrupt files in your Library folder on your Mac.
How to fix the issue?
If you are encountering your account doesn’t allow editing on a Mac error.
Verify the license of Office 365
Ensure that you are using a verified license, to do that follow the steps below.
Step 1: Go to portal.office.com.
Step 2: Click on your Profile icon.
Step 3: In the dropdown menu, click on My Microsoft Account option.
Step 4: Click on Services & Subscriptions tab and you will find your license details on the page.
Delete the corrupted files
If you have verified the license and signed in with the correct license then the problem might be with the corrupted files in your library.
To delete the corrupted files from your library on your Mac follow the steps below.
Step 1: Launch the Microsoft Office apps on your Mac and sign out from the apps and then quit the office apps.
Step 2: In the Finder, click on the Go menu and then in the dropdown menu click on Go to Folder.
Step 3: In the box, type ~/Library
Step 4: In the Library folder, open the Group Containers folder.
Step 5: Check for the following files or folders and move them to the trash.
- UBF8T346G9.ms
- UBF8T346G9.Office
- UBF8T346G9.OfficeOsfWebHost
Step 6: Empty the trash and relaunch the Office app to check if the issue still persists.
Also read: Fix: Erase assistant is not supported on this Mac
