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Is Zoho’s “privacy-focused” Ulaa browser good?

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  • 9 min read

Indian CRM company Zoho just pivoted in a completely different direction and launched Ulaa — a privacy-focused browser that “respects your privacy, protects your personal data, and is designed to upgrade the way you work online”.

Zoho is heavily leaning on the privacy benefits their web browser offers with a ‘solid’ adblocker, five browser modes and a bunch of productivity tools. The browser’s download website is full of claims about the browser’s anonymised statistics collection, 24-hour security patch policy, auto-update features geographical data isolation and auto-resetting browser IDs. 

While some of these features are exclusive to Ulaa, one thing Zoho conveniently left out is that the browser is based on Chromium, the same open-source browser engine that powers Chrome, Edge, Opera and just about every other popular browser in the PC space that Ulaa will be going up against. 

To be fair, building your browser on Chromium doesn’t give it a disadvantage. If anything, it’s a head start saving Zoho decades of playing catchup and making their own browser engine. That said, building on Chromium does come with the possibility of making a dent in your privacy claims. 

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How privacy-focused is the Ulaa browser?

As mentioned above, Zoho has been singing praises about Ulaa’s privacy features since the browser was released on May 4. Here are some of the privacy highlights that you need to know. 

Ulaa uses DuckDuckGo by default

In contrast to other Chromium-based browsers, Ulaa uses DuckDuckGo as its default search engine. Sure, you can add DuckDuckGo as an extension to any browser with just a few clicks, but having the search engine available by default does provide some piece of mind.

While DuckDuckGo’s PC browser never made it to the market, the search engine itself has been hailed as one of the best options if you’re looking to protect your privacy online. In short, you get app tracking protection, HTTPS encryption and third-party cookies are blocked by default, giving you a higher level of security and privacy. 

Do keep in mind though that DuckDuckGo largely sources its results from Bing and does make its money by showing you ads. It anonymises your data to remove any personal identifiers and search ads on DuckDuckGo are based on the search results page you are viewing, not on you as a person. Even if someone gets their hands on your data, they won’t be able to link it back to you. 

However, should you want to use something else, you do have the option of changing the default search engine to Google, Bing, Yahoo! India and Info among others. 


Built-in ad and tracking protection

Ulaa uses an inbuilt EasyList filter that removes ads from webpages, in addition to using Peter Lowe’s Ad and Tracking Server list filters to ads, spam, spyware and malware from various URLs. This includes social media trackers, which are automatically blocked, for the most common social media platforms at least. 

The Fanboy Annoyances List used in Ulaa automatically removes pop-ups, social media share buttons and sign-up banners from the browser as well. There’s also something called the EasyPrivacy filter which protects your personal data from advertising agencies and third-party websites by removing trackers from the web page. 

Ulaa offers quite a privacy protection suite of features

Finally, courtesy of the uBlock badware filter, malicious ads are blocked before they can execute any code in your browser. This means protection from potential ransomware, spyware, phishing scams and accidental malware downloads. Cryptojackers and miners are also blocked with the NoCoin Adblock list. 

All of this not only contributes to a safer browsing experience, but by cutting out so much additional weight from the webpages you visit, you also get a hefty performance bunch and faster loading times. 


Geographical data isolation and auto-resetting browser IDs

Ulaa claims that any statistics it collects can’t be traced back to you as data is collected using a randomised UID. You get an additional layer of protection by having the option to reset all unique identifiers either at will or every time the browser starts. 

Finally, while users can access information from anywhere in the world, data is restricted to the legal geographical boundaries of the country they’re currently in, ensuring compliance with data protection regulations like the GDPR. 


Faster patches and automatic updates

Zoho’s making some bold claims with Ulaa’s patch management policies. While generally, web browsers can take over a week to schedule and implement security patches, Zoho claims that Ulaa will release patches within 24 hours of a vulnerability coming to light. We’ll have to wait and see how this pans out, but if there’s any merit to this claim, Ulaa is going to be one of the most secure browsers on the market. 

Automatic updates are also something that Zoho’s making a big deal of, however, considering that every mainstream browser automatically updates as soon as an update becomes available, it isn’t really that big of a deal.

Updates will be a matter of hours if Zoho’s claims are right.

However, if Ulaa will be releasing security patches as early as 24 hours after a vulnerability is reported, having an active auto-update mechanism that constantly runs in the background and installs updates whenever they’re available can be helpful. How many resources will it consume in the process and how that impacts the performance of your PC is another matter. 


Ulaa offers productivity benefits too

While privacy is Ulaa’s first priority, the browser has left no stone unturned to ensure that it gets everything right in the productivity department making the browser a breeze to use from a user experience perspective. Ulaa is jammed with tools you’ll find in every mainstream browser that are sure to make your life easier. 

Here’s a list of some of the most useful features Ulaa offers:

  • Tabs Manager: Much like the Windows Task Manager, Ulaa’s Tab Manager lets you check and manage all your open tabs at once. 
  • Smart tabs grouping: Tabs can be grouped together based on domain names in addition to manual grouping. 
  • Notes: Ulaa features a dedicated note-taking space that stays open across all tabs. Notes can be shared via email, social media or other channels as well. You do need a Zoho account to access the feature though. 
  • Built-in password manager: While similar to the password managers you’ll see in browsers like Chrome and Edge, it’s a nice feature to have. 
  • Screen capture: The built-in Annotator extension makes it easy to take screenshots, full or partial and record the browser’s view. 
  • Smart dashboard: Provides an overview of daily updates, current browser mode, frequently visited sites, reminders and even lets you assign work to your team from within the browser. 
  • Multi-device sync: Similar to sync features you’d see on other popular browsers. Requires a Zoho account. 

The browser modes actually make a difference

Ulaa features five different browser modes that work alongside each other and feature different themes and features to help you get the most out of the browser. Your browsing history, bookmarks, saved tabs and any other data are compartmentalised and synchronised accordingly. Websites can be mapped to certain modes and all five modes have different themes to let the user know which mode they’re using.

Here’s a quick overview of Ulaa’s browsing modes:

  • Personal mode: The default browsing mode offers complete privacy protection and lets users use the browser without the hassle of signing in to their browser (Zoho or Ulaa) account. 
  • Work mode: Provides a distraction-free mode and switches to stricter adblocking to ensure no malicious ads or security threats are visible. 
  • Developer mode: Features several extensions like CSS and JSON readers to help web developers quickly look up and edit files within the browser. Also switches the browser to a dark mode. Also keeps track of assets a page requests, how long they take to load and more. 
  • Open Season mode: Disables all privacy restrictions and data protection features in the browser. 
  • Kids mode: Features parental controls and child lock features to make sure your kids don’t go snooping around on the internet. 

How does Ulaa compare to the competition?

When compared to other secure web browsers, Ulaa offers stiff competition to both Brave and DuckDuckGo from the get-go. Not only does Ulaa have more features, but it goes head-to-head in terms of protection features and matches just about any feature other secure browsers can provide.

That said, Brave’s fingerprinting techniques outmatch Ulaa’s ensuring that your internet activity can’t be traced back to you. While Ulaa also offers the same protection, its decision to balance productivity with security gives Brave a small edge here. Brave also comes with features like free video calls, built-in IPFS integration, onion routing with Tor, custom filter lists and the ability to create private content playlists across the internet. If you’re looking for a totally private browsing experience, Brave is still going to be your first choice. 

As for how well it stacks up to regular browsers like Chrome and Edge, that remains to be seen. Zoho’s browser is an alluring package for sure, packed with features to ensure there’s no compromise between security and productivity. It’s not quite as well-polished yet, and Google’s monopoly on the browser market is yet to be challenged, even by the likes of Microsoft, Opera and Firefox. 

Whether or not Ulaa gets adopted in the mainstream and gives competition to Chrome is another thing, but the browser is certainly worth checking out if you’re looking for a change. It’s available on Windows, macOS (supported on both Intel and Apple M-series processors), Android and iOS for you to try out.

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Yadullah Abidi

Someone who writes/edits/shoots/hosts all things tech and when he's not, streams himself racing virtual cars. You can contact him here: [email protected]

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