Airdrop, Apple’s wireless file-sharing feature, is a convenient tool that allows users to effortlessly share photos, videos, documents, and more between Apple devices. However, like any technology, Airdrop is not immune to occasional glitches. One common error users encounter is the ‘Airdrop failed to save items’ error.
This article discusses the causes of Airdrop’s failure to save item issues and a few methods to help you fix the issue.
What causes this error?
Various reasons might cause this issue on your Apple devices:
- Temporary system glitch.
- Issues with the aspect ratio.
Also read: How to AirDrop from Mac to iPhone?
How to fix the issue?
Here are a few methods that will help you fix the Airdrop failed to save item error:
Restart the device
A simple restart can do wonders. Restart both devices to clear any temporary glitches hindering the transfer process. Also, make sure both the devices are updated to the latest OS versions available.
Rotate the Video
Most users facing this issue are trying to airdrop the video that they exported from Premiere Pro. The users who are facing this same issue were able to transfer the videos by rotating them. It is an issue with the aspect ratio. Sometimes, the video has an aspect ratio that is incompatible with the iOS device. To get around this error, you can rotate the video and try to Airdrop it to your iPhone. To do that, follow the steps below:
Step 1: Open the video in Quicktime player on your Mac.

Step 2: Click on the Edit menu in the toolbar and then choose to rotate the clip left or right or flip it horizontally or vertically. Alternatively, you can use these keyboard shortcuts:
- Shift + Command + R keys to rotate the video to the right side.
- Shift + Command + L keys to rotate the video to the left side.
- Shift + Command + H keys to flip the video horizontally.
- Shift + Command + V keys to flip the video vertically.
Step 3: Airdrop the file to the iPhone and then rotate it back to how it was.
Change Sequence and export settings in Premiere Pro

If you are trying to Airdrop a video that you exported from Premiere Pro and rotating the video did not fix the error for you, then you can try to change the sequence and export settings in Premiere Pro. Changing these settings proved to be an effective way of resolving this error. Change the settings to those mentioned below.
Sequence Settings
- Pixel Aspect Ratio: Square Pixels
- Fields: No Fields (Progressive Scan)
- Display Format: 29.97 fps Drop-Frame Timecode
Export Settings
- Format: H.264
- Preset: Match Source – High Bitrate
Also read: Why does Airdrop say waiting?