Telecom carriers have come a long way with most of them offering multiple services over a single connection. However, there are still random bugs and errors that they need to deal with which are often represented through error codes.

In this article, we’re looking at care code 205.2 [lu003], its causes and what you can do to fix the problem.

What causes care code 205.2 [lu003]?

The error is caused when you try to log into your AT&T email account with the wrong credentials far too many times causing the carrier to lock your account as a security measure.

This is often caused by a threat actor attempting to break into your webmail account by brute forcing your password. The best protective measure here is to change your password and try logging in again.

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How to fix this error?

Here are four fixes you can try out.

Reset your password

As mentioned before, the leading cause of this error either you or an attacker trying to log in way too many times because of which your account gets locked up as a security measure. The best way around this is to simply change your password and logging in with the new credentials

Try another browser

Different browsers, even if they’re based on the same engine treat logins differently meaning there’s a chance you might be able to log in without any such issues on another browser. If you’re using Chrome, try switching to Edge, Opera or Firefox to see if that helps resolve the issue.

Clear your browser’s data

Corrupt files in your cache or otherwise can cause this error as well. Clear them out to see if you can get AT&T mail to work.

Step 1: Type in chrome://settings/clearBrowserData in your browser’s address bar and hit Enter.

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Step 2: Select the cache and cookies options and make sure the Time range is set to All time. Click on the Clear now button to clear out all the data.