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Chrome Autofill not working: 6 Fixes

Whenever filling an online form, you can often see some data appearing directly into the text fields. The data appear automatically because of the Chrome Autofill feature. Isn’t it a fantastic feature that reduces your work? You also don’t need to remember all the data like password or address; Chrome autofill takes care of all.

However, your Chrome autofill can stop working. Let’s go through some methods which you can use to get your Chrome autofill up and running again.


Update Chrome

To update your Google Chrome, follow the steps given here.

Step 1: Open your Chrome browser and click on the three vertical dots in the right upper corner of your screen.

Chrome Autofill not working: 6 Fixes

Step 2: Click on the Help option and select About Google Chrome.

Chrome Autofill not working: 6 Fixes

The browser will look for updates, and if there are any available, your browser will install that update.

Chrome Autofill not working: 6 Fixes

After successful installation, relaunch your browser and check if the autofill feature works or not.

Also read: How to remove a URL from autofill suggestion of Chrome, Firefox, Opera, Edge?


Check autofill settings

Check if your autofill settings are correct or not.

Step 1: Open Google Chrome, click on the vertical three dots in the right upper corner of your browser and click on Settings.

Chrome Autofill not working: 6 Fixes

Step 2: Inside Settings, you can see the autofill section on the left side. Click on Passwords.

Chrome Autofill not working: 6 Fixes

Step 3: Turn on the Offer to save passwords and the Auto Sign-in options.

Chrome Autofill not working: 6 Fixes

Step 4: Go back and tap on Payment methods.

Chrome Autofill not working: 6 Fixes

Step 5: Turn on the Save and fill payment methods and Allow sites to check if you have the payment methods saved option.

Chrome Autofill not working: 6 Fixes

Step 6: Go back and tap on the Address and More section.

Chrome Autofill not working: 6 Fixes

Step 7: Turn on the Save and fill addresses.

Chrome Autofill not working: 6 Fixes

Clear browsing data and cache

One reason for your Chrome autofill not working can be outdated browser cache. You can clear your cache using the following steps:

Step 1: Inside Settings, go to Privacy and security and click on Clear browsing data.

Chrome Autofill not working: 6 Fixes

Step 2: Go inside the advanced tab and checkmark the Cookies and other site data and Cached images and files options. Keep rest all unchecked. Press the Clear Data button.

Chrome Autofill not working: 6 Fixes

Rename default folder

It may happen that your autofill feature is not working because of the corrupted user profile. You can try creating a new user profile by following the given steps.

Step 1: Close your Google Chrome. Open your File Explorer and give the following folder path. Hit Enter.

%localappdata%\Google\Chrome\User Data
Chrome Autofill not working: 6 Fixes

Step 2: Right-click on the Default folder and rename it to Backup Default.

Chrome Autofill not working: 6 Fixes

Now, open Chrome again and check if your autofill feature is working or not.


Check your sync settings

If you saved your password, address, and other details using autofill in some other device, then you can try syncing your device to get those details on your current device.

Step 1: Open settings, click on Sync and Google services.

Chrome Autofill not working: 6 Fixes

Step 2: Click on the Turn on sync… button.

Chrome Autofill not working: 6 Fixes

Step 3: Click on the Yes, I’m in button.

Chrome Autofill not working: 6 Fixes

Step 4: Go inside Manage what you sync.

Chrome Autofill not working: 6 Fixes

Step 5: Scroll down and turn the sync on for Passwords, Addresses, and Payment methods.

Chrome Autofill not working: 6 Fixes

Turn off the extensions

The extensions can also be one of the reasons why your Chrome Autofill feature is not working. Turn off the extensions and try to use the autofill feature again.

Click on the vertical three dots in the upper right corner of your browser, and inside more tools, click on extensions.

Chrome Autofill not working: 6 Fixes

Now you can try re-enabling all the extensions that you have to find out the problematic one.

Also read: How to remove Google account from Chrome?

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  • My Chrome lost the autofill address information and would not save new information. I read several articles, tried all of the solutions to no avail. I solved the problem by completely closing Chrome (this might require task manager intervention) renaming the default folder under C:Users%%User%%AppDataLocalGoogleChromeUser Data, and then creating a new profile. Sign into the new profile, add the autofill address and close Chrome again. Copy the three recently updated files from the new profile into the original profile and rename the original default file folder back to default. When the original Chrome profile was opened again the autofill addresses were saved.


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