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How to recover a deleted Netflix profile?

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  • 4 min read

Netflix is the premiere online streaming service that just about everyone has a subscription to and for good reason. The platform is jam-packed with old and new titles that viewers can spend hours watching. It even had additional features like extra profiles that allow customised viewing experiences for multiple people sharing a single account. 

In this article, we’re talking about how to recover a deleted Netflix profile, and how to delete one in the first place.

Also read: How long do Netflix downloads last?

Recovering a deleted Netflix profile

If you’ve accidentally deleted a Netflix profile, there’s not much you can do on your own as the platform doesn’t have any profile recovery features. However, here are x things you can try out. 

Check your internet connection

The first thing you should do is check if you have an active internet connection. Sometimes, due to a slow or unstable internet connection, Netflix might not load up all the assets associated with your account, including but not limited to your profiles. 

If you’re on WiFi, check to see if you have an active internet connection and stable signal strength. If you’re on mobile data, check to see if it’s enabled and if you have good network coverage. 

Sign out of the service

Signing out and then signing back in again can also give the app a much-needed refresh. Regardless of your platform, try signing out of your account and signing in again to see if that can recover the lost profile. Be sure to do this as soon as you realise you’ve deleted the profile to maximise your chances of recovery. 

Contact Netflix support

If all else fails, your best bet is to contact Netflix support and have them resolve the error for you. You can log a complaint at the official Netflix support page or check out their FAQs for similar issues that may be impacting you. 

How to delete a Netflix profile?

If you just want to delete an existing Netflix profile from your account, follow these steps.

Deleting a Netflix profile on the web

If you’re using the Netflix website, follow these steps.

Step 1: Head over to Netflix and click the Manage Profiles button on the profile selection screen. 

Step 2: Select the profile you want to delete. 

Step 3: Scroll down and click the Delete Profile button.

Deleting a Netflix profile on the app

If you’re on the Netflix app instead, follow these steps to delete a profile. 

  • Open the Netflix app and tap the profile icon in the top right.
  • Tap Manage Profiles.
  • Select the profile you want to delete.
  • Tap the Delete Profile button at the bottom of the screen.

Also read: Top 5 free Netflix alternatives

Yadullah Abidi

Yadullah Abidi

Yadullah is a Computer Science graduate who writes/edits/shoots/codes all things cybersecurity, gaming, and tech hardware. When he's not, he streams himself racing virtual cars. He's been writing and reporting on tech and cybersecurity with websites like Candid.Technology and MakeUseOf since 2018. You can contact him here: