DJI makes some of the best consumer-facing drones on the market. They’re easy to fly and control and are relatively accessible. They’re also controlled by the DJI app on your phone that shows a live video feed from the drone and helps facilitate file transfers.
However, as good as the DJI app is, it might not necessarily work on your phone. In this article, we’re talking about the DJI app not working, the reasons behind it and what you can do to fix the problem.
What causes this error?
The error can be triggered by a number of reasons. Some of the most common causes include:
- Outdated version of the DJI app.
- App compatibility issues.
- Corrupt or missing app data.
Also read: What does Bandwidth limit exceeded mean?
How to fix this error?
Here are x fixes you can try out.
Check if your phone is compatible
Depending on which version of the DJI app you’re using, check to see if the app is compatible with your phone in the first place. DJI provides compatibility lists for Fly, Pilot, GO and GO 4 apps on its website. If your phone isn’t on the compatibility list, you can expect to see issues with the app.
Reinstall the app from DJI’s website
While it’s generally not advised, in case the app you downloaded from the Google Play Store or Apple App Store isn’t working as expected, you can try downloading the app from the DJI website. Keep in mind that this only works for Android apps as iOS apps cannot be sideloaded and are only available from the Apple App Store. You can download the Fly, Pilot, GO and GO 4 apps at the aforementioned links.
Update your phone
Updating your Android or iOS device to the latest software version available can also fix the issue. More often than not, in-app issues are caused by a software flaw in either the app or the phone OS. In case you’re already running the latest version of the app, updating your phone to the latest version can help resolve the issue.
Also read: Top 7 Cheapest Drones