Epson is the world’s largest manufacturer of printers and imaging-related equipment. Epson printers are known for their great performance and quality prints.
Every printer shows some errors when it detects something wrong with the functioning; some of those errors can be fixed by you because they are minor issues, and some need a professional technician’s help.
This article discusses the causes of the Epson error code 0x97 and four easy and simple ways to fix it.
What are the causes of Epson error code 0x97?
Epson printer shows error code 0x97 when there are internal hardware problems which means some interior parts of your printer are unable to function properly. The error will be shown on the LED display of your printer, and you won’t be able to use your printer until the error is fixed.
How to fix the error code 0x97?
Here are four fixes that might help you in fixing the Epson error code 0x97:
Reset the Printer
Cancel all the pending print tasks and check if there are any paper jams; if there are, remove them. After removing them, disconnect all the cables connected to the printer, which include:
- Power cords
- USB cables and,
- Ink cartridges
Now press and hold the printer’s power button for about one minute, and then plug in the power cords, USB cables and ink cartridges in the correct slots. After that, press the printer’s power button and turn it on, do some test prints and check if the error still comes or not; if it does, try the next fix.
Hard reset your Printer
This method might be difficult for one person, so that you might need another hand. Turn off the printer by pressing the power button and then unplug all the cables, including the power cords and wait for around five minutes; now press and hold the power button for around one minute while continuing to press the power button, and plug back in all the cables.
After that, press and hold the power button again for one minute and do some test printouts.
Update Printer drivers
Check whether the driver is up-to-date or if you even have them installed in the first place. Install or update the latest drivers. It is also possible that any malware is causing this error on your printer so keep your malware protection software in check.
Clean the Printhead and Nozzles
The cause of this error may be that the printhead of your printer is clogged, so cleaning it might help you fix the error. Below we have mentioned the steps to clean your printheads:
- Unplug the power cable of your printer.
- Remove the ink cartridges and then remove the printhead carefully.
- Use a clean cloth damped in warm water to clean the bottom of the printhead and clean the ink from the nozzle until it’s fully clean and there is no ink left on it.
- Take a bowl of warm water, put the printhead in it, and let it soak for around 10 minutes.
- Take the printhead out of the bowl and then wipe the water and any moisture using a dry and clean cloth or a paper towel.
- Keep it on a clean cloth and let it dry for about 15-20 minutes.
- Now put the printhead back in the printhead section, and then put all the ink cartridges back in.
- Start the printer and then do some test prints.
If nothing of the above fixes works for you, seek professional help and contact Epson customer support.
Also read: HP Printer error codes explained