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HP Printer error codes explained

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HP is best known for its personal computers and printers, and if you have an HP printer and get some errors, you must know what that error means and how to fix it.

There are two types of errors; continuable and non-continuable errors. The continuable error means you can close the dialogue box and continue working, whereas a non-continuable error does not allow the printer to work. In non-continuable errors, you can try turning your printer off and on.

This article lists all the error codes in HP Printers and the fixes that might help you fix the error.

Also read: How to fix HP printer error 59.f0?


Common HP error codes

HP Error CodesReasonSolution
Printer in error stateThe printer is either off, not properly connected to the computer, has no internet connection, or is low on paper or ink.Ensure the printer is on and connected to the internet and your computer. Keep your printer’s paper tray loaded and check that the printer has enough ink.
59.F0It shows when there is a problem with the internal motor of the printer, it happens when transfer alienation fails, and ITB is stuck.Reset the printer settings and remove the surge protector; if the problem isn’t resolved, reset the ITB and check the connections, and if the ITB is damaged, you have to replace it.
3F0 or Boot Device Not FoundThis error occurs because the hard drive is damaged or not connected properly or an incorrect boot sequence in BIOS.Restore BIOS default settings from the BIOS setup section and restart your computer; if the error still occurs, use the HP PC diagnostics to diagnose the error and check if the hard drive is damaged.
Error 79It occurs when the print job is corruptedMake sure that the firmware of your printer is up to date. If this does not help, remove all print jobs from the computer and then remove your HP printer from the list of devices in your network. Reestablish the connection and try again.
Error code 0xc19a0003This is one of the most common error codes; this error indicates the ink leakage due to a damaged ink cartridge or a problem with the printhead.Remove the damaged ink cartridge and replace it with the new cartridge. Clean the print head carefully and then restart the printer.
Error E8It is a common error code in HP Laserjet printers; this error comes when there is a problem with the printer scanner, which can be software or scanner motor related.Make sure your HP Printer software is up to date, and if the error shows up, it is a hardware issue. To resolve the issue, clean the ink cartridge and all printer rollers.
Error 61011bed or Printer error 0x61011bedIt indicates a problem with the printer head, or it might show when the ink cartridge is not properly alignedRemove the ink cartridge and clean the printer head properly; if that does not work, remove it and align it properly or update the printer drivers.

Also read: Chromebook compatible printers from HP, Canon, Epson and others


HP Printer system error codes

HP System Error CodesReason Solution
ffff ffff xxxxxxxxGeneral firmware error.Turn off the printer using the power button, wait for at least 15 seconds, and turn it on again. If the error still appears, then upgrade the firmware.
ffff ffff 02b301b0Firmware error that occurs during printhead alignment.Turn off the printer using the power button, wait for at least 15 seconds, and turn it on again. If the error still appears, then upgrade the firmware.
ffff ffff 02ac0099The printer is unable to read the ink type.Turn off the printer using the power button, wait for at least 15 seconds, and turn it on again.
ffff ffff 01dcxxxxThis error occurs when there is a problem with the I/O card.Turn off the printer using the power button, remove the network cable from the printer’s network card, and turn it on again. If the error still appears, remove and reinstall the EIO card and turn the printer on.
ffff ffff 030d0170When the printer is turned on, it thinks it is smaller than 42 inches.Turn off the printer using the power button and check for obstruction in the carriage path.
ffff ffff 030d0171When the printer is turned on, it thinks it is smaller than 42 inches.Turn off the printer using the power button and check for obstruction in the carriage path.
ffff ffff 031609xxThe main PCA was replaced without removing the media from the printer; the firmware tries to find the last media information, and since it cannot find it, it shows this error.Remove the media and then turn the printer off.
ffff ffff 03450097This error occurs when the printer’s top cover is opened during cutting.Turn off the printer using the power button, wait for at least 15 seconds, and turn it on again.
ffff ffff 036000bdThe printhead cleaners are not inserted correctly.Remove the printhead cleaners and re-install them. Turn off the printer using the power button, wait for at least 15 seconds, and turn it on again.
ffff ffff 036e0136A firmware error occurred during printhead alignment.Turn off the printer using the power button, wait for at least 15 seconds, and turn it on again.
01002D (non-continuable)The main PCA is unable to communicate with the carriage.Turn off the printer using the power button, wait for at least 15 seconds, and turn it on again.
010023 (non-continuable)EEROM test failureTurn off the printer using the power button, wait for at least 15 seconds, and turn it on again.
010030 034c095eThe power supply detects a low spike; nothing is wrong with the printer.Turn off the printer using the power button, wait for at least 15 seconds, and turn it on again.
010040An error occurred in the paper-axis quadrature.Turn off the printer using the power button, wait for at least 15 seconds, and turn it on again.
010041An error occurred in the scan-axis encoder quadrature.Turn off the printer using the power button, wait for at least 15 seconds, and turn it on again.
010042An error occurred in the service station-axis encoder quadrature.Turn off the printer using the power button, wait for at least 15 seconds, and turn it on again.
010090 (continuable)An error occurred in the paper-axis motor encoder.You can continue working after pressing Enter button. If the error still appears, turn off the printer using the power button, wait for at least 15 seconds, and turn it on again.
010091 (continuable)An error occurred in the paper-axis motor encoderYou can continue working after pressing Enter button. If the error still appears, turn off the printer using the power button, wait for at least 15 seconds, and turn it on again.
010092 (continuable)Mark encoder position is not detected on the drive roller.You can continue working after pressing Enter button. If the error still appears, then replace the lens cover.
011000NIB crashTurn off the printer using the power button, wait for at least 15 seconds, and turn it on again.
040000 01E603D9A parallel port error occurred; nothing is wrong with the printer.HP recommends printing via the network card because the transmission time is slower in the parallel ports and which might be causing the error.
050000 (continuable)The Lens is having trouble reading the mark encoder on the drive roller.You can continue working after pressing Enter button. If the error still appears, then replace the lens cover.
050001 (continuable)The Lens is having trouble reading the mark encoder on the drive roller.You can continue working after pressing Enter button. If the error still appears, then replace the lens cover.
06030CError detected in Line SensorTurn off the printer using the power button, wait for at least 15 seconds, and turn it on again.
060303Error detected in Line Sensor or Mark Encoder is detectedClean the printheads, change the lens cover, clean the bottom of the line sensor, and mark the encoder and slider rollers.
06040CThe line sensor is not connected correctlyTurn off the printer using the power button, wait for at least 15 seconds, and turn it on again.
0A0020 (non-continuable) An error in calibrating the Air Pressurization system sensor has occurred.Turn off the printer using the power button, wait for at least 15 seconds, and turn it on again.
0A0030 (non-continuable)Error in Depressurizing Air System has occurred.Turn off the printer using the power button, wait for at least 15 seconds, and turn it on again.
0A0050 (non-continuable)Ink leakage in the tube system has been detected.Turn off the printer using the power button, wait for at least 20 minutes, and turn it on again.
0A0060 (non-continuable)Ink leakage in the tube system has been detected.Turn off the printer using the power button, wait for at least 20 minutes, and turn it on again.
0A0070 (continuable)
The EEROM contents stored in the hard disk are not consistent with the contents required by the firmware.You can continue working after pressing Enter button.
0B0000 (non-continuable)The ambient temperature is too high.Turn off the printer and allow it to cool for at least 15 minutes.
0B0001 (non-continuable)Bad humidity readingTurn off the printer using the power button, wait for at least 15 minutes, and turn it on again.
0B0002 (non-continuable)Bad IDS pressure readingTurn off the printer using the power button, wait for at least 15 seconds, and turn it on again.
0B0003 (non-continuable)ADCO Internal channels check failure.Turn off the printer using the power button, wait for at least 15 seconds, and turn it on again.
0B0004 (non-continuable)Air Pressurization System failure.Turn off the printer using the power button, wait for at least 15 seconds, and turn it on again.
0B0005 (non-continuable)Air Pressurization System failure.Turn off the printer using the power button, wait for at least 15 seconds, and turn it on again.
0B0006 (non-continuable)The Trailing cable is not connected correctly.Turn off the printer using the power button, wait for at least 15 seconds, and turn it on again.
0B0007 (non-continuable)The vacuum fan is not detected.Turn off the printer using the power button, wait for at least 15 seconds, and turn it on again.
0B0008 (non-continuable)The cooling fan is not detected.Turn off the printer using the power button, wait for at least 15 seconds, and turn it on again.
0B0009 (non-continuable)The Aerosol fan on the right cover is not detected.Turn off the printer using the power button, wait for at least 15 seconds, and turn it on again.
0B0010 xxxxxxxx (non-continuable)The printhead cleaners are not inserted correctly.Remove the printhead cleaners and re-install them. Turn off the printer using the power button, wait for at least 15 seconds, and turn it on again.
0B000A (non-continuable)
Primer shutdown error.Turn off the printer using the power button, wait for at least 15 seconds, and turn it on again.
0B000B (non-continuable)Air Pressurization System failure.Turn off the printer using the power button, wait for at least 15 seconds, and turn it on again.
0B000C (non-continuable)Serial Device ADC test failure.Turn off the printer using the power button, wait for at least 15 seconds, and turn it on again.
0B000D (non-continuable)Serial Device ADC test failure.Turn off the printer using the power button, wait for at least 15 seconds, and turn it on again.
0B000E (non-continuable)When the printer is turned on, it thinks it is smaller than 42 inches.Turn off the printer using the power button and check for obstruction in the carriage path.
0C0030 (non-continuable)Drop Detect failure.Turn off the printer using the power button, wait for at least 15 seconds, and turn it on again.
0C0032 (continuable)The drop detector is not calibrated properly, or the settings are lost.You can continue working after pressing Enter button. The printer will work fine.
0C0040 (non-continuable)This error occurs when the printer detects that the same areas of nozzles are not working in different printheads.Turn off the printer using the power button, wait for at least 15 seconds, and turn it on again. If the error reappears, scroll to the Printhead menu icon and press Enter button.
Use the Arrow key, scroll to Recover Printheads, press Enter, and re-cover the offending printheads.
0C1000 (non-continuable)The primer is not calibrated properly, or the settings are lost.Turn off the printer using the power button, wait for at least 15 seconds, and turn it on again.
0C1001 (non-continuable)Primer Shutdown Error.Turn off the printer using the power button, wait for at least 15 seconds, and turn it on again.
0D0000 (continuable)No media profiles are available.
Download the media profile for the ink type used in the printer.
0D0000 033f019CNo media profiles are available. This error will appear if the firmware is upgraded while the media is being loaded.Unload the media and turn off the printer and turn it on again.
0D0002 (continuable)Insufficient memory to initialise HP-GL2/RTL.The minimum required memory is 96 MB; verify it with your printer and add memory.
0D0003 xxxxxxxx (non-continuable)An error occurred with the firmware during a Printhead Alignment.Turn off the printer using the power button, wait for at least 15 seconds, and turn it on again.
0D0004 xxxxxxxx (non-continuable)An error occurred in the printhead alignmentTurn off the printer using the power button, wait for at least 15 seconds, and turn it on again. If the error reappears, then replace out-of-warranty or faulty printheads.
0D0005 03180382 (non-continuable)The printer is unable to deactivate the cutter even after cutting the media.Turn off the printer using the power button, wait for at least 15 seconds, and turn it on again.
0F0200 00b007bc (non-continuable)An internal crash error which involves media profiles and memory.Turn off the printer using the power button, wait for at least 15 seconds, and turn it on again.
0F0200 00b007E5 (non-continuable)An internal crash error which involves media profiles and memory.Turn off the printer using the power button, wait for at least 15 seconds, and turn it on again.
0F0200 01E603d2 (non-continuable)A parallel port error occurred; nothing is wrong with the printer.HP recommends printing via the network card because the transmission time is slower in the parallel ports and which might be causing the error.
0F0100 03180382 (non-continuable)The printer is unable to deactivate the cutter even after cutting the media.Turn off the printer using the power button, wait for at least 15 seconds, and turn it on again.
1f500XX (boot failed)An error occurred with the hard disk drive.Turn off the printer using the power button, wait for at least 15 seconds, and turn it on again.
e50000 (non-continuable)An error occurred with the hard disk drive.Turn off the printer using the power button, wait for at least 15 seconds, and turn it on again.

Contact support

If the errors are not resolved, then contact HP for technical support.

Click here to contact HP support.

Also read: Inkjet printers vs Laser printers: Which one should you buy?

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