Verifying your identity online should be an easy process and more often than not it is, especially if you’re using online services like ID.me. That said if you’ve recently changed your address, name or any other identifying information, you can run into some errors.
In this article, we’re talking about the error code e4302, its causes and what you can do to fix the problem.
Also read: How to fix error code 4002?
What causes error e4302?
As mentioned above, the major cause of this reason is a recent change in your identifying information. Other common causes include:
- Locked or frozen credit report.
- You may have answered your security question incorrectly.
- Your credit profile may have erroneous information.
- Typing errors in the submission.
- You may not have taken a proper ‘selfie’.
- You may have submitted an unreadable document.
- You may have submitted the incorrect phone number.
- You may have already verified your identity.
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How to fix this?
The easiest and the only way to fix the error is to try again and ensure that you entered all the information correctly this time around. You can also try alternate verification methods as well. Make sure there are no typos, especially in any names, numbers and addresses you’re mentioning.
Make sure that the information you enter is the same as on the documents that you’ve submitted prior. If any of the information has changed, update your identification documents before verifying your identity and that should help resolve the error.
Last but not least, you can also try and reach out to ID.me’s customer support portal to see if they can help you either get your identification in place or help you update your existing documents in case you’ve changed any of your identifying information recently.
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