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How to fix error code result_code_hung?

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Photo: Hadrian / Shutterstock.com

Chrome is one of the most popular browsers at the moment and has been for quite some time. That said, as popular as it is, it’s far from perfect and keeps running into random bugs and glitches from time to time. 

In this article, we’re talking about how to fix the “result_code_hung” error code in Chrome and Chromium-based browsers and why you might be experiencing it in the first place.

Also read: How to fix the ‘virus scan failed in Chrome’ error?


What does the error mean?

The error usually arises from either a glitch in Chrome itself which causes the browser to hang or from a bug in whatever site the browser’s trying to load at the moment. Basically, if the browser comes across an operational deadlock, there’s a good chance that it’ll hang and give you this error code.

Other common reasons include:

  • Outdated Chrome version.
  • Internet connectivity issues.
  • Corrupt cache or data.
  • Extension interference. 

How to fix this error?

Here are 11 things you can do.

Restart your router

Power cycling your network equipment is the fix to more issues than you can think. More often than not, connectivity issues can be caused by an underlying bug in your router and can be fixed by rebooting.


Refresh the page

At times you may also see this message because a page wasn’t able to load properly. In such cases, try refreshing the page to see if you can get the page to load.


Use Incognito mode

Another quick workaround that you should try out is using a site in incognito mode. Since Incognito (or InPrivate mode on Edge) essentially runs in a sandboxed version of the browser, it’s untouched by your custom settings and can be used to test whether the problem is in your browser or in the website you’re trying to visit. 


Disable extensions

Corrupt or malfunctioning extensions often cause many problems, including this one. 

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Head over to chrome://extensions and try disabling all your extensions to check if the browser starts functioning as normal again; if it does, enable them one by one until you have all the essential extensions working again.


Clear the DNS cache

Just like every other cache, any corrupted settings in your DNS cache can cause this issue. Here’s how you can clear it out.

Step 1: Press Windows key + R, type cmd and hit the Enter key.

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Step 2: Type in ipconfig /flushdns and hit enter. This will reset your DNS settings to their defaults.

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If this doesn’t work, you can go ahead and reset files used by Windows to access the internet by using these commands. 

ipconfig /flushdns
ipconfig /registerdns
ipconfig /release
ipconfig /renew

Try a public DNS

Corrupt or incorrect DNS settings can also cause sites or browsers to malfunction. Try switching to another DNS provider to see if that fixes the issue. 

Step 1: Press Windows key + I to open the Windows settings.

How to fix 'Windows can’t communicate with the device or resource' error?

Step 2: Click on Network & Internet.

How to fix 'Windows can’t communicate with the device or resource' error?

Step 3: Click on Change adaptor options.

How to fix 'Windows can’t communicate with the device or resource' error?

Step 4: Right-click on your Wi-Fi network and click Properties.

How to fix 'Windows can’t communicate with the device or resource' error?

Step 5: Find Internet Protocol Version 4 in the list, click on it and then click Properties. 

How to fix 'Windows can’t communicate with the device or resource' error?

Step 6: Click on Use the following DNS server addresses.

How to fix 'Windows can’t communicate with the device or resource' error?

Step 7: Type in 8.8.8.8 in the Primary DNS field and 8.8.4.4 in the Alternate DNS field. 

How to fix 'Windows can’t communicate with the device or resource' error?

Restart your browser and try again. 


Clear the Chrome DNS cache

At times, a buggy DNS cache can redirect your browser to the wrong site and hence cause this error. You can try clearing the browser’s DNS cache to see if the issue gets resolved. 

Step 1: Fire up Chrome and head over to chrome://net-internals/#dns

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Step 2: Click on the Clear host cache button to clear out your DNS cache. 

How to fix "ERR_ADDRESS_UNREACHABLE" in Google Chrome?

Restart the browser and try to access the site you were having issues with again.


Clear your browser’s data

Corrupt files in your cache or otherwise can cause this error as well. Clear them out to see if you can get Chrome to work.

Step 1: Type in chrome://settings/clearBrowserData in your browser’s address bar and hit Enter.

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Step 2: Select the cache and cookies options and make sure the Time range is set to All time. Click on the Clear now button to clear out all the data. 

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Restart the browser and it should work just fine. 


Reset your browser

Resetting Chrome can fix all sorts of random bugs and glitches with the browser. 

Step 1: Head over to chrome://settings/reset. Click on Restore settings to their original defaults.

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Step 2: Chrome will show you a warning prompt. Click on Reset Settings, and your browser will reset to default settings. 

How to fix the 'Google Chrome sound not working' error in Windows 10?

Restart the browser and the site should load just fine. 


Check for updates

If the issue is in Chrome itself, chances are developers might release an update to fix the problem. Regardless, you should always make sure you’ve got the latest version of the browser installed to avoid running into problems that could otherwise be avoided. 

Head over to chrome://settings/help and make sure you’re on the latest update. If you’re not, update immediately and try again. 

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Once the browser restarts after the update, try loading the page again. 


Reinstall Chrome

Another possible cause for the browser not loading the site might be some corrupt program files. Reinstalling the browser should fix the issue. 

Step 1: Press Windows Key + X to open the Quick Access menu and click on Apps & Features.

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Step 2: Find Chrome in the list of apps and use the Uninstall button to remove the browser.

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Now you can redownload Chrome or whatever Chromium browser you use and try installing it again to check if that resolves the issue.

Also read: How to configure sleeping tabs on Edge?

Yadullah Abidi

Yadullah Abidi

Yadullah is a Computer Science graduate who writes/edits/shoots/codes all things cybersecurity, gaming, and tech hardware. When he's not, he streams himself racing virtual cars. He's been writing and reporting on tech and cybersecurity with websites like Candid.Technology and MakeUseOf since 2018. You can contact him here: yadullahabidi@pm.me.

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