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How to fix the ‘virus scan failed in Chrome’ error?

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  • 4 min read

Chrome is one of the most popular browsers around at the moment. The browser has additional features, including a malware scanner that can detect and remove malicious files on your computer.

However, just like everything tech, Chrome isn’t perfect and isn’t immune to random bugs or glitches. In this article, we’re talking about the “virus scan failed in Chrome” error and giving you five solutions you can try to eliminate the problem. 

Disable your antivirus

Aggressive third-party antivirus systems can often restrict your web browser’s functionality or even flag it as a virus. In such cases, try disabling your antivirus to see if that works. 

Also read: Opensea not working on Chrome: 6 Fixes

Clear your browser’s data

Corrupt files in your cache or otherwise can cause this error as well. Clear them out to see if you can get Chrome to work.

Step 1: Type in chrome://settings/clearBrowserData in your browser’s address bar and hit Enter.

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Step 2: Select the cache and cookies options and make sure the Time range is set to All time. Click on the Clear now button to clear out all the data. 

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Use Chrome to scan for malware

Chrome has an in-built malware scanner that detects and removes any ‘unwanted’ software from your PC. 

Step 1:  Head over to chrome://settings/reset.Click on Clean unwanted Software.

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Step 2: Click the Find button and wait for Chrome to automatically find out and remove unwanted apps/software that might be causing this issue. 

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Also read: Why won’t my Snaps load?

Reset your browser

Resetting Chrome can fix all sorts of random bugs and glitches with the browser. 

Step 1: Head over to chrome://settings/reset. Click on Restore settings to their original defaults.

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Step 2: Chrome will show you a warning prompt. Click on Reset Settings, and your browser will reset to default settings. 

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Restart the browser, and you should be good to go. 

Change the registry

If nothing else works, try making these changes to your registry. 

Step 1: Press the Windows key + R to open the Run prompt. Type in regedit and hit enter.

Step 2: Navigate to the following path.


Step 3: Create a new registry key by right-clicking the space on the right and selecting the DWORD (32 Bit) value. 

Step 4: Name the new entry ScanWithAntivirus and set the value to 1. 

Restart your PC, and the ‘virus scan failed in Chrome’ error should be fixed.

Also read: Opera GX vs Chrome: Which one is better?

Yadullah Abidi

Yadullah Abidi

Yadullah is a Computer Science graduate who writes/edits/shoots/codes all things cybersecurity, gaming, and tech hardware. When he's not, he streams himself racing virtual cars. He's been writing and reporting on tech and cybersecurity with websites like Candid.Technology and MakeUseOf since 2018. You can contact him here: