Spectrum error code IDCE-1017 is a common error code and users usually see this error code when there is an issue with the internet.
If you are one of the users affected by the Spectrum error code IDCE-1017, don’t worry as we are here with a few quick fixes. Do read the article till the end to get an idea of what caused this error and the steps to resolve it.
Spectrum error code IDCE-1017: Possible reasons
Here are some of the possible reasons for Spectrum error code IDCE-1017:
- Poor internet connection: If your internet connection is down or weak, then you are likely to see this error. Video services like Spectrum require at least 5 Mbps to stream HD video content.
- Router issues: Maybe you have issues with your internet hardware such as a router, modem or even the wires.
- Service outage: If there is a network outage in your area, then you won’t be able to use Spectrum or any other internet-related service.
- Server issues: If the Spectrum servers are out of order or down, then you cannot enjoy its services and are likely to see IDCE-1017 or other such errors.
Note that these are the general reasons that we are listing here as there is still no official word regarding this error by Spectrum.
Also read: Spectrum code rli-9000: Fix
Spectrum error code IDCE-1017: 4 quick fixes
Now that we have understood the possible causes of Spectrum error code IDCE-1017, let us now head to the fixes.
Check Spectrum server
If you are getting any error on Spectrum, you should first start by checking the server status. Visit any third-party website like Downdetector to assess the Spectrum server situation. If the servers are currently down, you will easily see it.
Furthermore, you should also check the social media accounts of Spectrum where they regularly post updates regarding the server maintenance schedule or if any area is experiencing server outages.
Restart your computer
Sometimes the easiest solutions are the best. What can be easier than just restarting your computer? As it turns out, restarting fixes many minor bugs in the system. Also, it doesn’t take much time to complete the whole process. So, give it a try and then move further with the other steps.
Resolve your internet hardware issues
Poor internet connection is often the cause of apps not working properly on your device. There can be many reasons why there is no internet connection at your home or device. There might be an internet outage in your area or some issues with your Internet Service Provider.
Another reason for bad internet connectivity is faulty hardware — router, modem and ethernet cables, among others.
Here are some points to remember and check if you are trying to fix your internet:
- First, make sure that there isn’t any internet outage in your area. You can ask your Internet Service Provider for the information or you can visit their website.
- If there is no outage, then it is time to check the hardware to make sure that they are not damaged. Check all the hardware associated with the internet connection. That includes your router, modem, power cable, and the main power source, among others. Ensure that all the hardware is undamaged and working properly. If you notice any damage, change it asap.
- If the hardware is fine, then it is time to check the connections. Make sure that the cables are secured firmly in the proper ports.
- Sometimes, there is too much distance between the WiFi and the receiving device. Make sure that the distance is less. Or, you can directly connect the internet to your computer as it provides a more stable speed compared to WiFi.
- Also, remove any other electronic appliances that might interfere with the WiFi signals. While you are at it, place the WiFi on a raised platform so that the devices catch signals seamlessly.
- If there are many devices connected to your network, remove them before playing games on the internet as the devices share the limited bandwidth of the plan. You can also think of upgrading your existing internet plan.
Flushing DNS resolves many internet connectivity issues. Here’s how you can flush DNS using the command prompt in Windows:
Step 1: Press Windows key + R and type in cmd.
Step 2: Use the commands ipconfig /flushdns to reset DNS settings to default.
If the above command doesn’t help, enter the following commands one at a time.
netsh winsock reset netsh int ip reset
If you suspect an issue with your router’s DHCP assignment, use these commands to release your old IP and request a new one.
ipconfig /release ipconfig /renew
If the above solution didn’t work, use the following commands to reset your network stack.
ipconfig/flushdns nbtstat -R nbtstat -RR netsh int ip reset C:\resetlog.txt netsh winsock reset
If you are a Mac user, head to the Terminal and then type in sudo killall -HUP mDNSResponder. Next, type in your password when prompted, and try re-accessing the internet.
We hope that by following the instructions above, you will certainly resolve the Spectrum error code IDCE-1017.
Contact Spectrum support
If nothing else works, contacting Spectrum support is your last and only choice left. Tell them your problem in detail along with mentioning what steps you have already taken.
Frequently answered questions (FAQs)
Here are some FAQs related to the topic:
What are the Spectrum error codes?
There are many error codes related to Spectrum. Here is our article where we have compiled a list of the eight most common Spectrum error codes.
How do I fix my Spectrum connection?
You can start by first inspecting your internet hardware — router, modem and cables. You can also restart the hardware and flush DNS. Visit our article here for more details.
Also read: Spectrum app not working: 7 Fixes