Lumin PDF is a cloud-based service where you can easily create or sign in to edit, share or sign your PDF documents.

This service is quite popular, with the company claiming more than 80 million people use Lumin PDF as their primary PDF-related service. Moreover, you can integrate Lumin PDF with Google Drive or OneDrive and save and access the files directly from these platforms.

But is Lumin PDF safe to use? What will happen to my data? If you are wondering about these questions, you have come to the right place. In this article, we’ll discuss various safety aspects of Lumin PDF in detail.

Safety assessment of Lumin PDF

As we have mentioned earlier, Lumin PDF is trusted by millions of people and several big companies like Netflix, Deloitte, Zillow, Uber, and Airbnb.

You will have to sign up with your Google or any other account on the Lumin website and then choose a plan. After that, you’re ready to go.

Yes, Lumin PDF is safe to use if you follow some safety precautions.

Let us head to Trustpilot and see what the public says about Lumin PDF.

Trustpilot

Lumin PDF has a 4.2/5 rating on the Trustpilot platform based on 327 reviews. 68% of these reviews are 5-star, 20% are 4-star, and only 6% are 1-star.

The 1-star reviews primarily talked about the lack of some features, spamming by the company for reviews, bogus payment requests, charging money even after cancellation, and lack of basic features.

However, when you look at the 5-star reviews, people are happy with the platform, including its prompt refunding process, the presence of necessary tools for PDF edits, and awesome customer support.

Capterra

Now, we head to another user review website, Capterra. Here, Lumin PDF garnered a 4.7/5 rating based on 199 reviews. Out of these, 76% are 5-star, and only 4% are 1-star reviews.

Here, too, people complain about the laggy performance, lack of history, and lack of collaboration features.

Privacy policy of Lumin PDF

Now, let us analyse the privacy policy of Lumin PDF.

As per the privacy policy, Lumin PDF collects your name, email address, payment information, and company name, if any, when you sign up.
Moreover, as this is a cloud-based platform, the company collects your PDFs, profile name, file size, edits, and annotations.
Furthermore, the company uses cookies to enhance user experience and retains emails you use for communication.
Your files are stored with encryption techniques in the United States, and users can request their data and deletion.
The company conducts regular security audits by third-party firms, internal reviews, and restricted access to protect the data further.
The company also has a clear deletion policy where the account will be deactivated for three days before permanent deletion, and the refund process will be initiated.

Gaps in the privacy policy

The privacy policy is clear and concise, but there are a few gaps that we would like to point out:

The policy misses details about the third parties and the extent of access they get.
Although a few details about the security audits are mentioned, information about the frequency, scope and outcomes are not provided.
The policy was last updated in August 2020. Users may appreciate more frequent updates.

Also read: Is Google Password Manager safe?

How to keep yourself safe while using Lumin PDF?

Although the company is taking preventive measures to keep the data safe, nothing on this earth is safe regarding cybersecurity.

In 2019, Lumin PDF was hacked, and the data of 24.3 million users was shared on a hacking forum. Nothing you can do as a user other than not upload confidential or private documents on the platform. Ensure that you have set the permission to view the documents correctly.

Also, use a strong password and change it regularly. You can also try to encrypt the PDF files before uploading them on Lumin PDF.

Furthermore, immediately delete the PDF from the cloud platform or download it on your local device as soon as you finish it.

In conclusion, Lumin PDF is safe to use and is trusted by many top names in the industry. You can also use this service to upload and edit your PDFs. However, keep in mind the few safety tips to increase the chances of your safety.

Is Lumin PDF safe?