If your Paramount Plus app is freezing, crashing, or sluggishly loading then it might be time to carry out a few experiments to isolate the area of your problem.
Paramount app showcases thousands of popular and hit TV shows as well as movies and live content from Comedy Central, MTV, VH1, CBS, and many more channels. You can watch all of this content on any device, but if your app is not working, you may miss out on a lot of new and upcoming mystery, drama, funny, and horror-filled content.
Hence, in this article, we will show you a number of fixes that will definitely help you figure out the problem and fix your Paramount Plus streaming app to work normally.
Why is the Paramount app crashing?
The Paramount Plus app can crash or its content might be freezing on your device due to the following reasons:
- The app’s cache has a corrupted file
- Unstable network connection
- Un-updated app
- Activated ad-blockers
- An un-updated browser that does not support Paramount+
Also read: Paramount Plus not working: Quick Fix
How to fix the crashing Paramount app?
There are a couple of methods that you can try depending on the device, browser, and many other factors that have been outlined below:
Check internet connection
A high-speed internet connection can be a boon for those who have a lot of devices connected to a singular source of network or a single Wi-Fi. To watch Paramount Plus glitch-free and smoothly on your device, you will require an internet speed of a minimum of 4 Mbps. To check your internet speed, you can test it out here.
If your speed is at 4 Mbps or higher, you can reboot your router by following the steps given below:
- Take out the power cord of your Wi-Fi for a few seconds before plugging it back again.
- After your router has come back online, head to Paramountplus.com and attempt streaming again.
Get rid of ad-blocker
To have interruption-free viewing, one usually enables ad-blockers however, this can backfire as it can block playback and create streaming difficulties. Some of the URLs used by Paramount Plus may be flagged on ad-blocking services. Moreover, if you are a Firefox browser user then you might have to check if your tracking protection is disabled as keeping it enabled can again cause streaming problems.
Browser support
If you are streaming on a computer then keep your browser updated and make sure that it can support the latest version of the Paramount Plus app. You can also clean your browser’s cache, cookies, and browser history as an extra measure. Keep reloading your browser if your app is causing streaming issues. You can also close your current browser on which the Paramount Plus content is playing and open a new window.
If the streaming difficulties continue, you can try switching to a different browser altogether. Switch off ad-blocking as mentioned in the previous segment.
Check connected devices
If your connected device like Apple TV, Amazon Fire TV, Roku, and more, is unable to play the Paramount Plus app then you can either:
- Force stop the app, uninstall, and then reinstall the app
- Restart your connected device
- Update your system settings
- Check the location to see if Paramount Plus is available in your country of residence
- You can disconnect the power cord from the back of your connected device for 20 seconds and then plug it back into the socket
Also read: Crunchyroll not working on Chrome: Quick Fix
Smart TVs
If you are using a smart TV to stream the Paramount+ app then you can follow the given steps to tackle any issues that arise in this app:
- For Samsung TV, you can press and hold the power button for 10 seconds to restart it and then launch the Paramount Plus app on it again.
- For Vizio TV, you can force quit the app or perform a soft restart to relaunch the Paramount+ app. You can also clear any remaining cache.
- For LG TV, you can unplug the TV from the power socket for 30 seconds or more, after this reconnect the plug and turn on your TV. Launch the app again.
For other smart TVs as well, you can follow the same instructions. If you are connected to a router or a modem, then restart the network device and try to restart the app again.
Mobile
If you have the Paramount Plus app on your mobile phone and you are facing problems while viewing any content on the app then you should check your internet connection’s strength. If you are connected to a router or a modem, then restart the network device and later try restarting the app again.
You can also force quit the app to refresh any glitches or bugs that might be causing streaming difficulties. You can try uninstalling and reinstalling the app in addition to periodically clearing the cache.
Xbox or PlayStation
Streaming on an Xbox, PS4, or PS5 gaming console can also experience issues when trying to stream the Paramount+ app. You can sort the streaming issues on either your Xbox or PlayStation by going through the given steps:
- For Xbox, you can head to settings and restart the console. Your Xbox device will restart after a confirmation prompt.
- For PS4 and PS5, you can power down your controller by holding the PS button and either selecting the Power Down option as in PS4 or waiting for another beep in PS5 to confirm power down. Unplug the power cord from the device and wait for a minute to replug it back into the console.
You can restart the modem or the router and later relaunch the Paramount Plus app to see if it working flawlessly.
Also read: Why is Paramount Plus so slow?
