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How to fix ‘Playstation 4 error code WS-37403-7’?

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The PS4 is one of Sony’s best consoles to date owing to the extremely polished interface and excellent user experience. Not to mention the giant library of games that you can enjoy in amazing graphics.

However, as well-made an experience as it is, it can still experience a number of issues. Sony has implemented a series of error codes in place to give users an idea of what might be wrong with their console.

In this article, we’re going to resolve the WS-37403-7 error code on the PS4.

Also read: How to fix NP-34957-8 Playstation error?

What causes the WS-37403-7 error on PS4?

There are a number of reasons why you’d see WS-37403-7 error code on your PS4. Here are a few of the most common ones.

PS4 services are down for maintenance

Since the PS4 is such a global console, regardless of when Sony takes their servers down for maintenance, users somewhere in the world will experience this issue regardless.

Incorrect DNS settings

If you’ve misconfigured the DNS settings on your PS4, there’s a good chance that it might not be able to connect to Sony’s servers and hence could be showing this error.

Outdated software

Another rather common reason for this error is that you might be running an outdated software version on your PS4. You need the latest software update on your console to be able to connect and play.

Also read: How to change the Nat type in PS4?

How to resolve the WS-37403-7 error code?

The error code isn’t exactly hard to resolve. Here are seven fixes you can try out right now.

Check the PS4 servers

Before you start fiddling with things on your console, check to make sure that the PS4 servers are up and running. If they’re down for maintenance or whatever reason, you may be encountering this error. 

How to fix 'Playstation 4 error code WS-37403-7'?

You can use the Playstation Status website to keep tabs on what services are running and which ones are down. 

Restart your console

The good old ‘have you tried turning it off and on again’ paradigm works here as well. Restarting your console or just about any device is one of the best ways to fix many seemingly random issues, including the PS4 WS-37403-7 error.

Restart your router

Building upon the previous point, restarting your router can help clear out any issues you might have with your internet or WiFi connection. Since the error is caused by your console not being able to reach the internet, clearing out any issues with your connection itself is crucial.

Try using ethernet

We’ve mentioned in our previous articles that using an ethernet connection is by far the best way to play games,

Using an ethernet connection not only gives you the best speeds and stability, but it’ll also rule out any issues with your WiFi connection.

Try logging out

One of the simplest solutions to the problem is to simply log out of your PS4 and log back in again. This can fix a bunch of issues that seem to be coming out of nowhere.

Try changing your DNS settings

Aforementioned, incorrect DNS settings can restrict internet access to your console causing this error. To resolve this, try changing your DNS settings to either automatic or a public DNS to fix the PS4 WS-37403-7 error. 

Read our detailed guide to change the DNS on your PS4 here.

Update the software 

If all else fails, you can try updating your PS4’s software by going into the PS4 safe mode. The safe mode lets you update your software using either a local source or using the internet. 

You can check out this detailed guide to know more about getting in(and out) of the safe mode.

Also read: How to clear the cache on PS4?

Yadullah Abidi

Yadullah Abidi

Yadullah is a Computer Science graduate who writes/edits/shoots/codes all things cybersecurity, gaming, and tech hardware. When he's not, he streams himself racing virtual cars. He's been writing and reporting on tech and cybersecurity with websites like Candid.Technology and MakeUseOf since 2018. You can contact him here: