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Ps4 LAN cable not connected: 6 Fixes

The PlayStation 4 is one of Sony’s most popular consoles and perhaps one of the most popular consoles ever. However, sheer popularity doesn’t guarantee seamless performance, and that’s the case with the PS4. 

In this article, we’re looking at the PS4 LAN cable not connected error and giving you six fixes to solve the problem.


Restart your router

Restarting your router can help eliminate any unseen network or connectivity issues that you may be facing. You have to turn off your router, wait for a bit, and then turn it back on again. 

Also read: Why is the PS4 controller’s red light on? 5 Fixes


Insert the cable halfway

This trick is for people who have damaged their PS4’s LAN port. At times, inserting the LAN cable just before clicking the LAN port can get the console to detect your cable. This will, of course, leave the cable prone to being pulled out quickly, so you may have to come up with something to keep the cable in place. 


Try changing the DNS

Sometimes, incorrect DNS settings can also restrict your access to the internet and even your own network. Try using another DNS with your PS4 to see if that solves your problem. 

Check out our detailed guide on how to change the PS4’s DNS here.

Set a static IP address

Sometimes setting a static IP address for your PS4 can make the console detect a LAN connection. Here’s how

Step 1: Head over to your console’s Settings.

Step 1: Head over to your console’s Settings.

How to change the DNS on PS4? | Candid.Technology

Step 2: Go to Network.

How to change the DNS on PS4? | Candid.Technology

Step 3: Select Set Up Internet Connection.

Step 4: Choose your connection type as LAN

Step 5: Be sure to choose Custom setup.

Step 6: Under IP Address Settings, choose Manual.

Step 7: Enter the IP address according to your router’s DHCP table. Once you’re done, finish the set-up and test your connection. It should be working fine.

Also read: Why does my PS4 keep disconnecting from WiFi?


Rebuild your console’s database

The PS4’s Safe Mode has many handy options to help resolve several console issues. One such option is the Rebuild Database, option five in the Safe Mode menu.

This restructures your drive so that your console can read it just like new again. This option can help you get around many other storage-related issues and potentially fix the error. 

Read our in-depth guide to know how to enter (or exit) the PS4 Safe Mode.

Initialise PS4

Another proven way of resolving numerous issues on the PS4 is to initialise or factory reset your console. Doing so reinstalls the last software version you had on your console and can get it running hassle-free.

How to fix 'PS4 error SU-42481-9'? | Candid.Technology

Do keep in mind that you’ll have to use PS4’s Safe Mode for this. You need to boot into the console’s Safe Mode and select the Initialise PS4 option. 

Read our in-depth guide to know how to enter (or exit) the PS4 Safe Mode.

Update your PS4’s system software

If the above methods fail to get your PS4 up and running, you will have to take charge and update your console’s software version yourself. There are two ways you can do this.

  • Using the Internet
  • Manually updating using a software file. 

We recommend trying out updating using the internet first, as updating manually requires you to make sure you’ve downloaded the right update file and placed it properly on the installation media. 

You can check out our detailed guide on how to update the PS4 here.

Also read: Top 7 shooting games in PS4

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