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How to fix error 014.50 on Roku?

Roku is one of the most popular streaming services in the US, Canada and UK, giving stiff competition to the likes of Netflix, Amazon Prime Video and Disney+, among others. However, just like all other streaming services, Roku also has its fair share of random bugs and glitches. 

In this article, we’re talking about Roku error 014.50, its causes, and how you can fix the problem.


What causes error 014.50?

Network connectivity issues mostly cause the error. Other popular causes include:

  • Wrong WiFi credentials.
  • Overly aggressive VPN, proxy or antivirus programs blocking Roku’s connection. 
  • Buggy or outdated Roku app.
  • Not enough internet bandwidth.

Also read: YouTube not working on Roku: 7 Fixes


How to fix this error?

Here are six fixes you can try out.

Check the WiFi credentials

Check if you’ve entered the right WiFi SSID and password in your Roku wireless settings. You can find these settings inside Settings > Network > Setup Connection. 

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Some users have also reported that the error was caused because they had symbols or punctuation marks in their WiFi passwords. Changing your WiFi password to a simpler string might also eliminate the Roku error 014.50.

Alternatively, your WiFi band might also impact your connection to the Roku servers. If you’re using the g/n band, try switching to b/g/n to see if that helps. If you don’t have access to your router’s settings, you might have to ask your ISP to make the change for you.


Restart your Roku

Restarting your Roku and your TV is also a good idea and, more often than not, will fix any random issues you might face. 


Check your internet connection

It’s also a good idea to keep an eye on your internet connection. 4k content is heavy on the bandwidth to stream, and if you don’t have enough of it, you can sometimes run into this error. At least 25mbps upload and download speeds are recommended. 


Temporarily disable VPN, proxy or antivirus

If you’ve got some sort of online protective measure or an overly aggressive third-party antivirus, try disabling them before accessing Roku on your device. Sometimes Roku’s connection to its servers can be disrupted by these services as they aren’t exactly able to identify the kind of internet traffic flowing through. 

Also read: How to fix HP printer error 59.f0?


Check for Software Update

Resetting network settings and connecting to your WiFi again can also help get the bug fixed. 

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Step 1: On your Roku remote, press the Home button.

Step 2: Select Settings.

Step 3: Inside settings, select System.

Step 4: Choose System restart, followed by Network connection reset. 

Wait for your Roku to finish rebooting, then connect it to your WiFi again. This should solve your problem. 


Factory reset your Roku

If all fails, you can factory reset your Roku. This should take care of just about any error you’re facing. 

Step 1: Press the Home button on your Roku remote, and go to Settings.

Step 2: Inside the Settings, select System.

Step 3: Select the Advanced system settings and select the Factory reset option.

Also read: Roku vs Firestick vs Chromecast: Which one’s the best pick?

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