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Samsung sound bar not working: Quick Fix

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  • 5 min read

Samsung sound bar is a great way to improve the sound quality of your TV. But sometimes, you may encounter problems with the Samsung soundbar. Fortunately, there are a few quick fixes you can try to resolve the Samsung sound bar not working issue.

In this article, we’ll take a look at some of these fixes to help you get back the Samsung soundbar up and running in no time. But before that, let us understand why the Samsung sound bar is not working properly.

Why is my Samsung sound bar not working?

Here are a few reasons why the Samsung sound bar isn’t working:

  • The soundbar is not turned on: The most common reason why a soundbar might not work is that you have not turned on the soundbar.
  • The soundbar is not connected to the TV: It might be the case that the soundbar is not connected to the TV or if it is connected, the HDMI cables are damaged.
  • The soundbar is not set to the correct input: Maybe the soundbar is not connected to the input that the TV is outputting.
  • The volume is turned down: Have you checked the volume of the soundbar? It can happen that the volume is set to a minimum.
  • The speakers are damaged: If the speakers are damaged, they may not be able to produce the desired sound.
  • The soundbar’s amplifier is damaged: If the amplifier is damaged, it may not be able to power the speakers.
  • The firmware is outdated: An outdated firmware can cause the soundbar to not work properly.
  • The soundbar is defective: You have bought a defective piece and there is nothing much you can do then to change it.

Also read: Why does Samsung TV have no picture? Quick Fixes

Samsung sound bar not working: Possible fixes

Now that we have understood the reasons why your Samsung sound bar is not working, it is time that we move on to the fixes.

Make sure the soundbar is turned on

This may seem like a no-brainer, it it’s worth checking first. Sometimes, the simplest solutions are the best, as in this case. Make sure the power switch on the soundbar is turned on. If it’s already on, turn it off and then back on again.

Restart the soundbar and TV

Sometimes, a simple restart can fix a lot of potential issues. You can try restarting the soundbar and the TV to resolve minor bugs in the system and see if the issue still persists.

Check the cables

Make sure that the cables are HDCP compliant and are not damaged. If you notice any cuts and scratches on the cable, it is best that you change them as soon as you can. Also, remember to use the cables properly and avoid bending them too much.

Moreover, ensure that the Samsung soundbar and the TV are connected to each other with the correct cables and the cables are securely attached to the respective ports.

Check the soundbar’s output

The soundbar needs to be set to correct input to work. For example, if your TV is set to HDMI 1, the soundbar’s input should also be set to HDMI 1.

Check the TV’s audio output

The TV also needs to be set to the correct input in order to send sound to the soundbar. Make sure that the TV’s audio output is set to the same input as the soundbar.

Reset the Samsung soundbar

Maybe resetting the Samsung soundbar will fix the issue. To reset the soundbar, turn off the soundbar and then disconnect it from the TV. Next, press and hold the Play/pause button for about ten seconds and the soundbar will automatically reset.

Update the firmware

If you have not updated the firmware in a while, then it is time you do so. You can update the firmware via SmartThings or USB. If you are using the SmartThings app, open the app and then select the soundbar to access the control menu. Now, tap on the three-dot button on the top right corner of the screen and then go to Information > Firmware update > Update Now.

If you are using a USB to update the firmware, first go to Samsung Download Center and download the relevant files by entering the model number of your soundbar. Unzip the file and then copy the firmware files to the root directory of the USB. Connect the USB to the soundbar and the update process will start automatically.

Visit an authorised Samsung repair shop or contact Samsung support

If none of the above solutions works, this generally means that your Samsung soundbar is damaged and you will have to get it repaired. Visit the nearest Samsung repair shop or contact Samsung support for further assistance.

Also read: Netflix not working on Samsung TV: Quick Fix 


Kumar Hemant

Deputy Editor at Candid.Technology. Hemant writes at the intersection of tech and culture and has a keen interest in science, social issues and international relations. You can contact him here: [email protected]