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Why does Samsung TV have no picture? Quick Fix

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  • 3 min read

Modern-day TVs have come a long way from the old CRT boxes that they used to be. Now they have modern operating systems that often have internet connectivity and can run your favourite streaming apps and games alike. 

That said, they aren’t perfect and do malfunction from time to time. In this article, we’re talking about Samsung TVs showing a black screen, the causes behind it and what you can do to fix the problem. 

What causes this error?

There are a number of reasons why your TV might start showing a black screen. This is also called the black screen of death. Some of the most common causes include:

  • Hardware fault in the TV.
  • Incorrect input source.
  • Issues with cables.
  • Outdated TV firmware. 

Also read: Samsung TV error code 107: 6 Fixes

How to fix this?

Here are six fixes you can try out. 

Cold boot your TV

Cold booting your TV is the equivalent of restarting your PC. It’s also different from simply turning your TV off and on again. 

There are two ways you can cold boot your TV:

  • Using the remote: press and hold down the power button on your remote until the TV turns off and then back on again. This should take about five seconds. 
  • By unplugging the TV: unplug the TV from the wall and leave it unplugged for about 30 seconds before you plug the TV back in again. 

Check the connections

Another possible reason for seeing the black screen can be faulty HDMI connections. Check to see that your input source is properly plugged into the TV and that any cables used in the process aren’t damaged. If any of the cables have mechanical damage on them (cuts or nicks) or the HDMI connector itself isn’t seated properly, the TV won’t get an input signal and hence the black screen. 

Also read: Roku TV shows up in network but cannot cast: 6 Fixes

Try another power outlet

Sometimes, faulty outlets don’t give out enough voltage or current for an appliance to work; this can very well be the case with your TV. Unplug the TV and plug it into another power socket to rule out any power issues. 

Check the input source

Another potential reason could be a faulty input source. But, if your TV isn’t getting any signals from the input device (a console, PC, cable connection or streaming device), it won’t display anything on the screen.

Check to see if the input source is connected and working as expected. Additionally, ensure that your WiFi or ethernet is working if your streaming device requires an internet connection.

Update your Samsung TV software

Chances are out-of-date software on your TV can also cause problems like this. Follow these steps to update your TV’s software.

Step 1: Press the Menu button on your remote.

Step 2: Select Support, followed by Software Updates.

Step 3: Press the Enter button on the remote. 

Contact support

The last option for you is to contact support, as in such cases, the issue may be beyond your control, and you might need a customer care representative to fix the problem for you.

Also read: Why are my Samsung TV apps not working?

Yadullah Abidi

Yadullah Abidi

Yadullah is a Computer Science graduate who writes/edits/shoots/codes all things cybersecurity, gaming, and tech hardware. When he's not, he streams himself racing virtual cars. He's been writing and reporting on tech and cybersecurity with websites like Candid.Technology and MakeUseOf since 2018. You can contact him here: