Spotify Group Sessions is a feature introduced to enhance the collaborative music-listening experience; it allows multiple users to control and contribute to a shared playlist. However, despite its potential for creating a fun and interactive environment, users may encounter issues that prevent them from enjoying this feature fully.
In this article, we have discussed the causes of the Spotify Group sessions not working issue and a few ways to help you fix the issue.
Why are Spotify Group sessions not working?
Below we have mentioned a few possible reasons that might be causing the Spotify Group sessions not working issue.
- Everyone is not a premium member.
- Poor internet connection.
- System glitches and bugs.
- Using an outdated app.
- Corrupted app cache and data.
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How to fix the issue?
We have explained a few methods to resolve the Spotify Group sessions not working issue.
Ensure everyone is using Spotify Premium Subscription
To join and use a Spotify Group Session, both the person leading the session (the presenter) and all the participants must have a Spotify Premium subscription. Without this premium membership, no one can take part in the session. To check if someone has a Premium subscription, look for the Premium logo next to their name in the Spotify app.
Check the internet connection
To enjoy a seamless Spotify Group Session, it’s essential to have a stable internet connection. If your internet or someone else’s in the group is slow, the Group Session may not work properly. Try restarting your router or switching to a different network if possible.
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Restart the device
Restarting your device is the best solution for any problem, and it also works most of the time in resolving the issues. If the errors are caused by some minor bugs or glitches or interference by other apps on your device, then it might solve them.
Log out and log in
Some users have resolved the issue by logging out of the app, logging in again, and repeating the process. Sometimes, temporary glitches or corrupted data in the app can cause issues with Spotify Group Sessions. Logging out and logging back in can help reset the app and resolve these problems.
- Tap on the Settings (Gear) icon on the top-right of the screen.
- Scroll to the bottom and tap on Logout.
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Update the app
Update the Spotify app on all devices involved in the Group Session to the latest version available on their respective app stores. This will ensure that all participants are on the same page and can take full advantage of the Group Session features.
Reinstall the App
If all else fails and the Group Session still isn’t working as expected, there might be an issue with the app installation. Reinstalling the Spotify app can help resolve any corrupted files or settings causing the problem.
Contact Spotify Support
If you’ve tried all the previous methods and are still encountering issues with Spotify Group Sessions, it’s time to reach out to Spotify’s support team. They have dedicated professionals who can assist you in resolving more complex technical problems.
Click here to contact Spotify support.
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