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The number you have dialled is not in service: Explained

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  • 3 min read

Even after all these advancements in telecom, cellular networks aren’t perfect and dropped calls aren’t surprising. However, if you’re calling someone for an urgent matter and an automated voice says that the number you have dialled is not in service, getting a number, not in service error is still worrisome.

In this article, we’re taking a look at the “number you’ve dialled is not in service” error when calling someone, its causes and what you can do to fix the problem.

Also read: Your SIM sent a text message: What does it mean and how to stop it?

What causes this error?

There are several reasons why you might see this error when calling someone. Apart from network drops, here are a few popular reasons you might face this problem.

  • The number you’re trying to call is old and doesnt exist anymore.
  • The reciever is in a no-service area.
  • They’ve blocked you from calling their number.
  • You’re trying to dial a wrong number.
  • Issues with call forwarding.

Does this mean you’ve been blocked?

Not necessarily. While it’s true you might get a similar message when trying to call a number that’s blocked you; it isn’t always the case. At times, the recipient might have bad network coverage. The best option here is to reach out via text or any other means and wait for a response.

Other similar errors

The number you have dialled is not in service error message has a few other variations too:

  • This number is no longer in service.
  • Your call cannot be completed as dialed.
  • The number you are trying to call is not reachable.

These occur for the same reasons and can be fixed using the four solutions listed below.

Also read: Sim not provisioned MM#2: 10 Fixes

How to fix this error?

Here are a few simple solutions you can try out to see if they solve your problem.

Check the number

The first thing you should do is check if you’re dialling the correct number. Even missing a single-digit or not entering the country code can cause problems with the network trying to reach the recipient.

Check if you were spam called

If you’re trying to callback an unknown number that was marked spam in your phone or was left on your called ID, chances are a robot contacted you, or it was a spam call. You can block the number and move on with your day in such cases.

Confirm call forwarding status

If you’re calling someone and seeing your call being forwarded, but it isn’t connecting, chances are the call forwarding isn’t set up correctly for the recipient. Get in touch with them through some other means and check if that’s the case. 

Try again after sometime

More often than not, the network status of the person you’re trying to call isn’t under your control. Just hang back a little and try contacting them again after some time,

Also read: SMS not working after SIM change: 7 Fixes


Yadullah Abidi

Someone who writes/edits/shoots/hosts all things tech and when he's not, streams himself racing virtual cars. You can contact him here: [email protected]