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Sim not provisioned MM#2: 10 Fixes

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  • 6 min read
What is a SIM card? 5 types of SIM cards explained

SIM cards are the backbone that supports the mobile phone ecosystem by connecting the network to the end-user. However, if ever an issue arises due to a SIM card error, it’s not the easiest thing in the world to get around, and in most cases, you’ll have to contact the service provider (carrier) for resolving the issue.

One such SIM card issue that people have been reporting is the Sim not provisioned MM#2 error, and here we’ve discussed why you’re seeing the Sim error and what you can do to fix it in a few simple steps.


What does Sim not provisioned MM#2 mean?

The Sim not provisioned MM#2 error is most likely caused by your SIM card being unable to service (or provision) your phone. It’s likely to happen if you’ve just brought a new SIM card and it’s not been activated yet, or maybe if you have a really old card that your network provider has dropped.

In dual-SIM phones, the message can pop up on either of the slots. Your phone will inform you which SIM card is throwing the error but won’t help after that.

Also read: SMS not working after SIM change: 7 Fixes


How to fix the Sim not provisioned MM#2 error?

Here are seven universal fixes for the Sim not provisioned MM#2 error.


Restart the device

The first thing you should try out in such situations is restart your phone. Restarting can resolve many seemingly random issues, primarily with network or SIM issues. You can also try toggling airplane mode on and off.


Properly insert and connect the SIM

You should also check whether or not the SIM card fits the tray correctly and touches the metal contacts inside. More often than not, an improperly inserted SIM card or loose connection of the SIM tray can cause the Sim not provisioned MM#2 error.

It’s also not harmful to clean the card with a cloth (preferably microfiber) to remove any dust from the metal contacts. Now, correctly re-insert the SIM card to resolve the issue.


Check for SIM card damage

Next up is a physical inspection of the SIM card to ensure that it doesn’t have any damage that might hamper the connection between the SIM card and the tray in your phone. 

If the SIM card is damaged, you’ll need to contact the carrier to get it replaced, but if everything looks fine, move on to the next step.


Check SIM on another device

You can also check the SIM card on another phone to see if there’s a problem with your phone’s SIM slots.

If the SIM works on another device, the culprit here is your smartphone. You’ll need to contact the smartphone manufacturer and get your phone repaired to resolve the issue, or you can, of course, use the SIM on an alternative device.


Try activating SIM manually

If you have just bought a new SIM, more often than not, it’ll automatically activate itself in about 24 hours. However, if it doesn’t, you can try doing so manually.

Most cards require you to send a text message to a particular number, call an automated activation line or log into the carrier’s website. However, your activation process might be completely different depending on your service carrier.

Also read: How to activate AT&T phone? Guide for SIM and eSIM activation online


Wait for activation

If you’ve recently purchased the SIM card, it’s likely not been activated by the carrier yet. As mentioned above, it can take up to 24 hours for the service provider to activate the SIM card. You can either wait for automatic activation or contact the carrier to get it done quicker.

Contact service provider

If activation isn’t the issue on your SIM card either, it’s time to call your carrier and describe the problem to them. After all, they’re in charge of the network and, in turn, your SIM. It’s pretty likely that your carrier will have some solution ready and will be able to diagnose your issue correctly as well.

Also read: Why are my apps closing automatically on Android?


3 more ways to fix the Sim not provisioned MM#2 error on Android

Here are three more fixes to resolve the Sim not provisioned MM#2 error on Android devices.

Automate the network selection

Selecting the wrong network in your phone can also often cause this problem. Check to make sure that network selection is set to automatic.

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  • Head over to your phone settings and tap on Network & Internet.
  • Tap on your SIM card.
  • Tap Advanced.
  • Make sure the Automatically select network option is enabled. 

Now restart your phone, and it should be able to connect to the network and send SMS messages.


Check if your SIM card is enabled

Some phones have an option that can be used to enable or disable SIM cards in the phone. Check your settings to ensure that your SIM isn’t disabled. 

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  • Head over to your phone’s settings and tap on Network & Internet.
  • Tap SIM Cards.
  • Make sure both your SIM slots are enabled. 

Check Access Point Names

Incorrect APNs can also mess up a SIM card’s network registration. Follow these steps to make sure you’re on the right APN. Make sure to confirm your APN settings with your network carrier beforehand. 

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  • Head over to your phone’s settings and tap on Network & Internet.
  • Tap on the SIM that’s causing problems.
  • Tap Advanced.
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  • Tap Access point names.
  • Make sure the right APN is selected. 

Also read: Why is Jio Sim not working?

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CT Editorial Team

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