Twitter has added a new policy to counter financial scam on the platform, which includes phishing scams, fraudulent discounts, money-flipping schemes and relationship/trust-building scams. Under the new policy, Twitter will prohibit users from acquiring money or private financial information.
The social network has also laid out that financial disputes between individuals such as claims related to sale of goods, disputed refunds or complaints about the quality of product received won’t be covered under this policy.
Anyone can report accounts or tweets that they feel are trying to financially scam people. Click on the ‘down-arrow’ icon on the top-right of a tweet in-app or on PC, and then click/tap on It’s suspicious or spam. Following this, users can select the options that best defines why the tweet is spam and then submit.
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What happens if you violate the financial scam policy?
Those found in violation of the new policy might face any of the following consequences.
- Anti-spam challenges: Suspicious accounts will be locked and might have to provide additional information such as a phone number or will have to solve reCaptcha.
- URL Blacklist: URLs that are found to be unsafe by Twitter will be blacklisted.
- Deleted tweets or locked accounts: Isolated incidents or first offence will be either dealt with deleting the tweet or temporarily locking the account. A subsequent offence will lead to a permanent suspension of the account.
- Permanent suspension: Accounts that are found to severely violate the policy will be permanently suspended as soon as they’re detected. Even those accounts created to replace or duplicate the suspended accounts will be suspended.
“We want Twitter to be a place where people can make human connections and find reliable information. For this reason, you may not use Twitter’s services to deceive others into sending you money or personal financial information via scam tactics, phishing, or otherwise fraudulent or deceptive methods,” Twitter’s financial scam policy reads.
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