Skip to content

How to fix the ‘Windows 10 can’t connect to this network’ issue?

Windows 10 has numerous connection issues from time to time but none of them is as annoying as when you can’t connect to a network without knowing why.

This error can be caused by a number of reasons and can be resolved in a number of ways as well. In this article, we’re going to talk about how you can fix this issue and get back online again.

Reboot your PC

As we’ve mentioned before in multiple articles, rebooting your machine should always be the first item on your troubleshooting list. It can solve a bunch of seemingly random issues and can come in really handy when you’re trying to resolve errors.

Also read: How to fix the ‘Google Chrome sound not working’ error in Windows 10?


Try toggling the airplane mode

Just like your smartphone, Windows 10 has an inbuilt airplane mode that turns off all communication devices on your machine. Toggling this mode on and off can at times help resolve any connection issues you’re facing.

Step 1: Press Windows Key + I to open Windows settings and head over to Network & Internet.

How to fix the 'Windows 10 can’t connect to this network' issue?

Step 2: Head over to the Airplane Mode tab.

How to fix the 'Windows 10 can’t connect to this network' issue?

Step 3: Toggle the airplane mode on, wait for a few minutes and then toggle it back off again. 

How to fix the 'Windows 10 can’t connect to this network' issue?

Forget the network and reconnect

Although this is one of the more basic things to do, you can always give it a shot. 

Step 1: Press Windows Key + I to open Windows settings and head over to Network & Internet.

How to fix the 'Windows 10 can’t connect to this network' issue?

Step 2: Head over to the WiFi tab.

How to fix the 'Windows 10 can’t connect to this network' issue?

Step 3: Click on Manage known networks.

How to fix the 'Windows 10 can’t connect to this network' issue?

Step 4: Click on the network you want to forget and click Forget.

How to fix the 'Windows 10 can’t connect to this network' issue?

You can now try reconnecting to the network as usual. 


Reinstall network adaptor drivers

Faulty drivers can cause a lot of havoc on your machines. If your network adaptor’s driver is old or outdated, you can run into connection issues like this.

Step 1: Press Windows Key + X and click on Device Manager.

How to fix the 'Windows 10 can’t connect to this network' issue?

Step 2: Click on Network Adaptors to show all connected network devices.

How to fix the 'Windows 10 can’t connect to this network' issue?

Step 3: Right-click on your network adaptor and click Uninstall device.

Now restart your PC and Windows will automatically detect and reinstall the drivers for your adaptor. This should fix any connection issues that you’re facing.

Also read: Top 16 Microsoft Edge Flags you should check out


Flush your DNS settings

Corrupt or incorrect DNS settings can cause internet connectivity issues on any network. Follow these steps to reset these settings. 

Step 1: Press Windows key + R, type cmd and hit the Enter key.

How to fix the 'WiFi connected but no internet access' issue?

Step 2: Type in ipconfig /flushdns and hit enter. This will reset your DNS settings to their defaults.

How to fix the 'WiFi connected but no internet access' issue?

You can try out the following commands as well. Simply enter them in the command prompt one by one and hit enter after typing in each command.

netsh winsock reset
netsh int ip reset
ipconfig /release
ipconfig /renew

Use the Windows Internet troubleshooter

Windows has inbuilt troubleshooters for resolving just about any conflict and sure enough, there’s one for resolving internet issues as well.

Step 1: Press Windows Key + I to open Windows settings and head over to Update & Security.

How to fix the 'Windows 10 can’t connect to this network' issue?

Step 2: Click on the Troubleshooting tab.

How to fix the 'Windows 10 can’t connect to this network' issue?

Step 3: Click on Show Additional troubleshooters.

How to fix the 'Windows 10 can’t connect to this network' issue?

Step 4: Find Network Adaptors in the list, click on it and run the troubleshooter.

How to fix the 'Windows 10 can’t connect to this network' issue?

Disable IPv6 

Most machines can run just fine on IPv4 alone unless you’re working with something that specifically requires the IPv6 protocol. You can try disabling IPv6 on your machine to see if it helps resolve the issue.

Step 1: Press Windows Key + I to open Windows settings and head over to Network & Internet.

How to fix the 'WiFi connected but no internet access' issue?

Step 2: Click on Change adaptor options.

How to fix the 'WiFi connected but no internet access' issue?

Step 3: Right-click on your active network and click Properties.

How to fix the 'WiFi connected but no internet access' issue?

Step 4: Find Internet Protocol Version 6 in the list, then uncheck its checkbox.

How to fix the 'Windows 10 can’t connect to this network' issue?

Also read: What is PowerToys and how to use it in Windows 10?


Change the 802.11 Channel Width

Step 1: Press Windows Key + I to open Windows settings and head over to Network & Internet.

How to fix the 'WiFi connected but no internet access' issue?

Step 2: Click on Change adaptor options.

How to fix the 'WiFi connected but no internet access' issue?

Step 3: Right-click on your active network and click Properties.

How to fix the 'WiFi connected but no internet access' issue?

Step 4: Click the Configure button.

How to fix the 'Windows 10 can’t connect to this network' issue?

Step 5: Head over to the Advanced tab ad select 802.11 Channel Width in the Property list.

Note that the setting might be noted as Channel Width 2.4GHz or Channel Width 5Ghz in newer machines

How to fix the 'Windows 10 can’t connect to this network' issue?

Step 6: Select 20MHz Only in the Value dropdown.

How to fix the 'Windows 10 can’t connect to this network' issue?

Restart your PC and try again.


Check security settings between router and adaptor

If you’ve got different security settings for your router and for your adaptor, this can cause connection issues for you.

Step 1: Press Windows Key + I to open Windows settings and head over to Network & Internet.

How to fix the 'WiFi connected but no internet access' issue?

Step 2: Click on Change adaptor options.

How to fix the 'WiFi connected but no internet access' issue?

Step 3: Double-click on your active WiFi connection and then click on Wireless Properties.

How to fix the 'Windows 10 can’t connect to this network' issue?

Step 4: Head over to the Security tab and make sure you’ve got the same security protocol in the Security type dropdown. Click OK when you’re done.

How to fix the 'Windows 10 can’t connect to this network' issue?

Disable the 802.11n mode

Disabling certain network modes can help solve numerous connection issues which might have been caused due to incompatibility issues,

Step 1: Press Windows Key + I to open Windows settings and head over to Network & Internet.

How to fix the 'WiFi connected but no internet access' issue?

Step 2: Click on Change adaptor options.

How to fix the 'WiFi connected but no internet access' issue?

Step 3: Right-click on your active network and click Properties.

How to fix the 'WiFi connected but no internet access' issue?

Step 4: Click the Configure button.

How to fix the 'Windows 10 can’t connect to this network' issue?

Step 5: Head over to the Advanced tab and select 802.11n Mode in the Property list.

How to fix the 'Windows 10 can’t connect to this network' issue?

Step 6: Select Disabled in the Value dropdown.

How to fix the 'Windows 10 can’t connect to this network' issue?

Now restart your machine and try connecting to the network again.

Also read: How to fix ‘Can’t delete folder in Windows 10’ issue?


Add the connection manually

It’s possible that Windows might be messing something up when adding the connection. To counter this, you can try adding the connection manually.

Step 1: Right-click on the network connection icon in the system try and click on Open Network & Sharing settings.

How to fix the 'Windows 10 can’t connect to this network' issue?

Step 2: Scroll down and click on Network & Sharing center.

How to fix the 'Windows 10 can’t connect to this network' issue?

Step 3: Click on the Set up a new connection or network link.

How to fix the 'Windows 10 can’t connect to this network' issue?

Step 4: Choose Manually connect to a wireless network from the list of options.

How to fix the 'Windows 10 can’t connect to this network' issue?

Step 5: Fill in all the required credentials and make sure to select the right setting in the Security type dropdown. Click Next when you’re done to finish the setup procedure.

How to fix the 'Windows 10 can’t connect to this network' issue?

Try clearing out your WiFi stack

Use the following commands in the Command Prompt to clear out your WiFI stack.

Step 1: Press Windows key + X and click on Command Prompt(Admin).

How to fix the 'Windows 10 can’t connect to this network' issue?

Step 2: Type the following commands one by one and press enter after typing each command.

reg delete HKCR\CLSID\{988248f3-a1ad-49bf-9170-676cbbc36ba3} /va /f

netcfg -v -u dni_dne
How to fix the 'Windows 10 can’t connect to this network' issue?

Reboot your PC and try again.


Reset Network Settings

If all else fails, you can try outright resetting your network settings. This is by far the best way to resolve network or connectivity related issues on your machine without having to take drastic action.

Step 1: Press Windows Key + I to open Windows settings and head over to Network & Internet.

How to fix the 'WiFi connected but no internet access' issue?

Step 2: Scroll down and click on Network reset.

How to fix the 'Windows 10 can’t connect to this network' issue?

Step 3: Click on the Reset now button to reset your network settings.

How to fix the 'Windows 10 can’t connect to this network' issue?

Your PC will automatically be restarted and this should fix any issues you’re having.

Also read: 7 ways to fix ‘Can’t open Nvidia control panel’ error?

Hello There!

If you like what you read, please support our publication by sharing it with your friends, family and colleagues. If you're running an Adblocker, we humbly request you to whitelist us.

Share on facebook
Share on whatsapp
Share on twitter
Share on reddit
Share on linkedin
Share on pocket
Share on pinterest
Share on telegram
Share on stumbleupon
Share on digg
Share on tumblr
Share on email
Share on skype







>