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YouTube: You’re offline check your connection error: 8 Fixes

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  • 5 min read

YouTube is one of the most popular video streaming platforms and hosts millions of videos across all genres. That said, it isn’t perfect and keeps running into occasional bugs and glitches from time to time.

In this article, we’re talking about the “you’re offline. Check your connection” error on YouTube, its causes, and how you can fix the problem.


What causes the YouTube offline error?

Internet connectivity issues mainly cause the error. Other common reasons include the following:

  • Server issues at YouTube’s end.
  • VPN or proxy blocking the connection. 
  • Corrupt browser or cache data. 

Also read: Youtube keeps resetting to light mode: 5 Fixes


How to fix the YouTube offline error?

Here are eight fixes you can try out. 

Check if YouTube is down

The number one thing you’re going to have to do first is to check if Youtube itself is functioning properly or not. Google’s services have been down a few times in different parts of the world for several reasons.

You can check Youtube’s status here and here.

Restart your router

Power cycling your network equipment is the fix to more issues than you can think. More often than not, connectivity issues can be caused by an underlying bug in your router and can be fixed by rebooting.

What is WiFi 6 (802.11ax): Everything you need to know

Disable VPN

Another possible cause for the issue could be that you’re using a VPN. Many streaming services are geo-restricted due to content copyright issues, and using a VPN can cause problems with their functionality and content availability causing the error.


Disable adblockers

Another thing that you should remember is that online streaming platforms like YouTube, Netflix or Amazon Prime Video don’t play ball with any adblockers that might attempt to bypass ads that you see on said platforms. This means that sometimes sites refuse to load on your browser unless you disable your adblocker. 


Cross-check the date/time and region

Having the wrong date/time and region on your machine can cause issues with just about every site, let alone YouTube. If you’re connected to the internet, chances are these settings are already in order; however, you should cross-check them once. 

Step 1: Press Windows key + I to open the Windows settings. 

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Step 2: Search for the date and time settings. Click on the option that pops up in the dropdown menu.

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Step 3: Make sure these settings are in sync with your current time/date and region. We suggest enabling the Set time automatically slider.

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Clear out your browser’s cache, cookies and other data

More often than not, corrupted cache, cookies, or browser data can cause issues with websites not running as they should. If you’re on Chrome/Edge, here’s how you can clear out your browser’s data.

Step 1: Type in chrome://settings/clearBrowserData in your browser’s address bar and hit Enter.

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Step 2: Select the cache and cookies options and ensure the Time range is set to All time. Click on the Clear now button to clear out all the data.

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Update your browser

Often an out-of-date app or browser can restrict you from visiting certain websites. Update your browser and app to the latest version to see if it resolves the issue. 

Head over to chrome://settings/help and make sure you’re on the latest update. If you’re not, update immediately and try again.

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Try another DNS

Multiple free DNS providers are using whom you can fix this issue. In this example, we’re going to use Google’s DNS.

Step 1: Press Windows key + I to open the Windows settings and click on Network & Internet.

How to fix the 'WiFi connected but no internet access' issue?

Step 2: Click on Change adaptor options.

How to fix the 'WiFi connected but no internet access' issue?

Step 3: Right-click on your active network (WiFi or LAN) and click Properties.

How to fix the 'WiFi connected but no internet access' issue?

Step 4: Find Internet Protocol Version 4 in the list, click on it and then click Properties. 

How to fix the 'WiFi connected but no internet access' issue?

Step 5: Check the Use the following DNS server addresses radio button and type in 8.8.8.8 and 8.8.4.4 in the preferred and alternative DNS addresses, respectively. 

How to fix 'Err_Tunnel_Connection_Failed' error in Chrome?

This should resolve any errors you’re facing. 

Also read: How to fix unable to play video error 150 on YouTube?

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