Encountering issues with your WiFi can be frustrating, especially regarding your Airtel connection. Airtel, a leading telecommunications provider, offers reliable WiFi services to millions of users worldwide. However, like any technology, Airtel WiFi may encounter hiccups from time to time.
This article discusses the reasons why Airtel WiFi is not working and six methods for fixing the issue.
Below we have discussed:
Also read: How to get free data in Airtel? 5 quick ways
Why is Airtel WiFi not working?
There are various reasons that can affect the functionality of your Airtel WiFi and they are mentioned below:
- The Airtel server is down
- Temporary technical glitches.
- Loose or damaged cables.
- Weak signal.
- Outdated router firmware.
How to fix the issue?
Here are six methods to help you fix the issue:
Check Airtel’s service status
Before assuming the problem lies with your setup, ensure that there are no widespread service outages or maintenance activities in your area. You can check Airtel’s service status through their website or customer service hotline.
Restart the device
A quick restart can often clear up temporary glitches. Begin by powering down both your Airtel modem and router. Unplug them from the power source and wait for 30 seconds. Plug them back in and wait for the lights to stabilise, which usually takes a couple of minutes. This simple reboot can refresh the connection and resolve minor issues.
Check out our article to learn how to troubleshoot WiFi
Check the cables
Ensure all cables connected to your modem and router are securely plugged in. Sometimes, loose connections can lead to network disruptions. Also, check for any physical damage to the cables or devices.
Check signal strength
Verify if the WiFi signals are reaching your devices adequately. Distance, obstacles, or interference from other electronic devices can weaken the signal strength. Repositioning your router or eliminating sources of interference may improve connectivity.
Update router firmware
Outdated router firmware can cause problems. Check your router’s manufacturer’s website for available firmware updates and instructions on installing them.
Reset the router
If the above steps fail, consider resetting your router to factory settings. Be aware that this will erase all your custom settings, including your WiFi password. Consult your router’s manual or Airtel’s website for specific instructions on performing a reset.
Contact Airtel customer support
If none of these solutions work, it’s time to contact Airtel customer support. They can provide more advanced troubleshooting assistance and determine if there’s an issue with your specific connection.
Also read: Fix: Airtel SIM not working on international roaming