One of the more popular financial apps in the US and the UK is Cash App, an app that allows users to not only send and receive money but also provides them with a bank account and investment options in stocks and crypto starting with as low as $1.
However, it doesn’t always work as swimmingly as advertised and just like everything tech, the app isn’t immune to random bugs or glitches. In this article, we’re talking about Cash App connection errors, their causes and what you can do to resolve them.
What causes Cash App connection errors?
The obvious answer to this would be internet connectivity issues on your end. However, other popular reasons include:
- Regional settings.
- Any active VPN connections.
- Corrupt cache files.
- Outdated app version.
- Server outages.
How to fix these errors?
Here are five solutions you can try out.
Check your internet
When you see an error like this, you should first check if you’re connected to the internet. If you’re on WiFi, make sure you have a stable signal and an active internet connection. If you’re on mobile data, check to see if it’s enabled and that you have good network coverage.
Check for outages
Although rare, outages still happen from time to time and can cause the app on your end to stop working. In such cases, check the Cash App Status page or a third-party alternative like DownDetector to see if there’s an outage. If there is, you’re going to have to wait until the service comes back online.
Cash App is currently only available in the US and the UK. If you’re in any other country, or if you’re connected to a VPN server in any other country, chances are the app isn’t going to work. Try disabling your VPN or switching to a US or UK server in your VPN to see if that resolves the problem.
Try another payment method
If your preferred payment method is giving a connection error, there’s a chance that it’s the payment method that might be facing issues, not Cash App itself. Try using an alternate payment method or your Cash App wallet balance to see if the transaction can go through.
Clear the cache
Clearing the app’s cache can eliminate any corrupt files or data that might interfere with Cash App’s functionality.
- Tap on Apps and notifications.
- Tap on Show all apps and find Instagram from the list. If you’ve recently used Instagram, it’ll show up in the recent apps as well.
- Tap on Cash App.
- Then tap on Storage & cache.
- Then tap on the Clear Cache button.
This should resolve the problem.
Confirm your information
Another possible reason why you might be facing a connection issue is your credentials not being correct or up to date. Check to see if you’ve entered the correct credit card information, bank account details and any other relevant information.
Reinstall the app
If nothing else works, your best bet is to uninstall the Cash App app from your phone and remove any residual data that might be left behind. Once done, reinstall the app again from the respective app store.