Call of Duty Mobile has gained immense popularity since its launch, offering exciting multiplayer battles and captivating gameplay. However, like any online game, it’s not immune to technical issues. Two common problems that players encounter are authorisation errors 5b1302 and 5b100.
This article discusses what causes the COD Mobile authorisation errors 5b1302 and 5b100 and six methods to help you fix the issue.
Below we have discussed:
Also read: Warzone 2 error code 0x887a0005: Quick Fix
What causes this issue?
Various reasons might cause COD Mobile authorisation errors 5b1302 and 5b100 and they are mentioned below:
- Poor internet connection.
- The COD server is down.
- Corrupted app cache.
- Using an outdated version of the app.
- Invalid login credentials.
How to fix the issue?
Here are six methods that might help you fix the issue:
Check your internet connection
If you encounter an authorisation error while attempting to launch Call of Duty Mobile, it might be due to an unstable internet connection. Remember, the game requires a constant connection to the server for authentication and synchronisation. If this connection is interrupted, you may be unable to access the game and encounter various errors.
It’s a good idea to check if your phone can connect to the internet at all. Try disabling WiFi briefly and then re-enabling it to reconnect your device. Afterwards, test your connection by visiting a few websites to ensure that you can successfully access the internet.
Check the server status
Before troubleshooting on your end, it’s essential to ensure that the problem isn’t on the game’s server side. Visit official Call of Duty or Activision support channels or check online forums to see if other players are experiencing similar issues. If there’s a server problem, you’ll need to wait until it’s resolved.
Check credentials
Make sure you’ve typed in your user ID and password accurately. Double-check them once you’ve confirmed your device is connected to the internet and there are no server problems. If necessary, think about changing your password to boost security.
Clear app cache and data
Excessive cache or corrupted data can cause authorisation errors in COD Mobile. Navigate to your device’s settings, find the COD Mobile app, and clear its cache and data. Restart the device afterwards and launch the game again to see if the error is resolved.
Check out our article to learn how to clear the app cache
For iPhone
Go to Settings > General > iPhone > Offload App to offload an app and clear the cache.
Update the game
Older versions of the game might cause compatibility issues with your device. Look for any updates for COD Mobile in your device’s app store and install them. Updates usually include fixes for bugs and improvements that can help with authorisation errors.
Reinstall the game
If you’ve attempted the previous solutions and continue encountering the COD Mobile authorisation error, the next step is to uninstall COD Mobile from your device and then reinstall it. Keep in mind that uninstalling the app will delete all its files and connections to other services and apps on your phone. Afterwards, reinstall the app to ensure you have the latest version available.
Also read: Is COD WW2 cross-platform?
