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How to fix Discovery Plus error 0C-C009?

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  • 6 min read
Photo by Tada Images/

Photo by Tada Images/

Discovery has been one of the go-to channels to get your dose of documentaries about nature, humans, space, and more. With things shifting from cable TV to online streaming, Discovery+ was launched; however, it’s also has its own set of issues and troubles. One of those is error 0C-C009?

In this article, we’ve discussed seven ways to fix the Discovery Plus error 0C-C009 in a few simple steps.

Restart your device

Whatever device you’re using to stream Discovery+, please give it a restart. It could be your phone, laptop, console or smart TV. Try restarting and see if you can stream any content. 

While this might seem like an understatement when we said the steps to fix the Discovery Plus error 0C-C009 are elementary, but restarting your device can go a long way in fixing a lot of issues you might be having.

If you’re running a Roku, set-top box or streaming device, you should wait for up to three minutes before switching on the device. Unplugging directly from the power source is even more ideal.

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Restart your router/internet connection

Similar to the fix above, your router or modem’s firmware or software may be causing issues, which can be the case, especially when they’ve been updated recently. Restarting the router can also help reset things and solve the problem.

Reinstall/Update the app

If the Discovery+ error persists, you might want to uninstall and reinstall the app on your device. Any issues should go away with a fresh installation, along with all the app data and cache.

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Similarly, you can also see if the Discovery+ app has a pending update on your device. Updates carry bug fixes and patches, which could potentially fix the Discovery Plus error 0C-C009.

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Clear DNS Cache of your browser

A buggy DNS cache can sometimes redirect your browser to the wrong site and cause this error. You can try clearing Chrome’s DNS cache to see if the issue gets resolved. 

Step 1: Fire up Chrome and head to chrome://net-internals/#dns.

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Step 2: Click on the Clear host cache button to clear out your DNS cache. 

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Restart the browser and try to access the site you were having issues with again. 

Use command prompt to flush DNS

The error ‘Your DNS server might be unavailable’, itself states that it has something to do with DNS settings. Misconfigured DNS settings can cause a lot of headaches. Here’s how you can reset them.

Step 1: Press Windows key + R and type in cmd, and hit enter.

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Step 2: Type in ipconfig /flushdns to reset DNS settings to default.

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If the above command doesn’t help, try entering these commands in the Command Prompt one at a time.

netsh winsock reset
netsh int ip reset

If you suspect an issue with your router’s DHCP assignment, use these commands to release your old IP and request a new one. 

ipconfig /release
ipconfig /renew

If this doesn’t work, use the following commands to reset your network stack.

nbtstat -R
nbtstat -RR
netsh int ip reset C:\resetlog.txt
netsh winsock reset

Head over to your terminal on a Mac and type in sudo killall -HUP mDNSResponder. Next, type in your password when prompted for it, and try re-accessing the internet.

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Try another DNS

There are multiple free DNS providers using whom you can fix the Discovery Plus error 0C-C009. In this example, we’re going to use Google’s DNS.

Step 1: Press Windows key + I to open the Windows settings and click on Network & Internet.

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Step 2: Click on Change adaptor options.

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Step 3: Right-click on your active network (WiFi or LAN) and click Properties.

How to fix the 'WiFi connected but no internet access' issue?

Step 4: Find Internet Protocol Version 4 in the list, click on it, and click Properties. 

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Step 5: Check the Use the following DNS server addresses radio button and type in and in the preferred and alternative DNS addresses, respectively. 

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Clear Chrome Cache

Stale browser cache can often cause problems with websites you often visit. In such a case, it’s recommended to clear the temporary cache files and have the browser download them afresh.

  • Open Google Chrome.
  • On the top right corner, click on the three dots, which will open a menu.
  • Click on More Tools.
  • After that, select clear browsing data.
  • A new tab will open. Choose the time range (which is the same as Android).
  • Tick mark the options that you want to clear. The options include download history, cookies and other site data, cached images and files, along with a host of other options like passwords and other sign-in data, autofill form data, site settings and hosted app data.
  • Once you have selected the options, click on Clear data at the bottom right of the box.

Method #2

Alternatively, you can also clear cache with a hard reload.

  • Activate the Chrome Dev Tools by pressing F12.
  • Right-click Reload option.
  • Select Empty Cache and Hard Reload.

Empty cache and hard reload will wipe the cache clean and will load a fully updated website. This is the best option to remove the cache files completely. The browser will cache the files again afresh.

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CT Editorial Team