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How to fix EA app error code EC 10000?

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EA, or Electronic Arts, makes some of the finest video games in the world for a variety of platforms and across a variety of genres. However, as good as these games are, they’re not perfect and run into issues occasionally.

In this article, we’re talking about the EA app error code EC10000, its causes, and what you can do to fix the problem.


What causes the EA app error code EC 10000?

The error usually indicates general connectivity issues that might keep the EA app on your PC from connecting to EA servers and syncing game progress and other parameters. Common causes include:

  • Internet connectivity issues
  • Intrusive firewalls blocking connections
  • Corrupt or missing game files
  • DNS or other internet configuration issues

Also read: Steam error code E2: Quick Fix


How to fix EA app error code EC 10000?

Here are eight fixes you can try out.

Power cycle your router

Restarting your router can fix a bunch of seemingly random issues with your network, which could, in turn, be causing problems with EA. If you don’t have internet connectivity or an active connection, you’re going to get such issues on EA. So try restarting your router to rule out any network issues that may be causing problems.


Check EA servers

Another thing you should do is check whether or not the service itself is working or not. EA is used by millions across the globe, and the occasional outage here and there isn’t anything surprising.

You can use this page to check EA's server status

Restart your PC

Restarting your PC is one of the simplest and most effective solutions to any problem you face while using Windows. Graphics issues, network problems, update glitches, and rebooting have you covered.

Also read: Netflix spam email: All you need to know


Check the Windows Firewall

It’s also a good idea to check whether your Windows Firewall is blocking EA’s connection to its servers. If your firewall is improperly set up or has blocked EA, it won’t be able to connect, giving you this error. 

Check out our detailed guide to know how to unblock programs from the Windows Firewall

Verify game files

Corrupt or missing game files can also cause this error. Follow these steps to verify game file integrity if you’re using Steam. 

Step 1: Head over to your Steam Library, right-click on Fall Guys and select Properties.

How to fix the 'VAC was unable to verify your game session' error?

Step 2: Head over to the Local Files tab.

How to fix the 'VAC was unable to verify your game session' error?

Step 3: Click on Verify integrity of local files… and let Steam do its thing. 

How to fix the 'VAC was unable to verify your game session' error?

Try running or downloading your game again to see if that fixed the error. If using EA’s custom launcher, verify the game files using the corresponding steps or reinstall your games.

Also read: How to fix Netflix error code M7399?


Use the command prompt to flush the DNS

Misconfigured DNS settings can cause a lot of headaches. Here’s how you can reset them.

Step 1: Press the Windows key + R type in cmd, and hit enter.

How to fix the 'WiFi connected but no internet access' issue?

Step 2: Type in ipconfig /flushdns to reset DNS settings to default.

How to fix the 'WiFi connected but no internet access' issue?

If the above command doesn’t help, try entering these commands in the Command Prompt one at a time.

netsh winsock reset
netsh int ip reset

If you suspect an issue with your router’s DHCP assignment, use these commands to release your old IP and request a new one. 

ipconfig /release
ipconfig /renew

If this doesn’t work, use the following commands to reset your network stack.

ipconfig/flushdns
nbtstat -R
nbtstat -RR
netsh int ip reset C:\resetlog.txt
netsh winsock reset

Once the stack is reset, restart your PC and try again.


Update your OS

Ensuring your OS is up to date can go a long way in resolving uncalled-for errors in third-party programs, including Steam. Developers usually diagnose these issues based on insider reports or customer feedback and issue fixes or patches in the form of updates. Check to ensure you’ve got the latest update installed on your system.

You can check out our detailed guide on how to update Windows here

Reinstall Steam

Reinstalling Steam from scratch can also help fix the problem. This will eliminate any corrupt, damaged or missing system files that Steam needs to run properly, which might be triggering the issue for you. 

Also read: Fix: CCMSetup failed with error code 0x80070643

Yadullah Abidi

Yadullah Abidi

Yadullah is a Computer Science graduate who writes/edits/shoots/codes all things cybersecurity, gaming, and tech hardware. When he's not, he streams himself racing virtual cars. He's been writing and reporting on tech and cybersecurity with websites like Candid.Technology and MakeUseOf since 2018. You can contact him here: yadullahabidi@pm.me.

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