Google’s Chrome browser is perhaps one of the most integrated and complete browsing experiences you can get right now. However, just like everything else in the tech world, the browser can experience random bugs and glitches from time to time.
In this article, we’re going over how to fix the Net Err_Empty_Response error in Chome.
Restart the router
The first thing you should do is restart your router. This can help you find out any internet issues before you start fiddling with your browser. Restarting networking equipment can magically deal with several such issues.
Check the antivirus
Although a bit of a far shot, you should check your antivirus to see if it’s restricting Chrome’s internet access. This can happen due to several reasons, but if something fishy shows up in your antivirus, there could be malware present on your machine that could be causing the Net Err_Empty_Response error.
Disable the VPN
If you’re running a VPN software or extension, chances are it’s interfering with Chrome’s access to the internet. Try disabling your VPN and reaccess the internet.
Flush the DNS
Misconfigured DNS settings can wreak havoc on your browser. Here’s how you can reset them to get your browser up and running again.
Step 1: Press Windows key + R and type in cmd and hit enter.
Step 2: Type in ipconfig /flushdns to reset DNS settings to default.
If the above command doesn’t help, try entering these commands in the Command Prompt one at a time.
netsh winsock reset netsh int ip reset
If you suspect an issue with your router’s DHCP assignment, use these commands to release your old IP and request a new one.
ipconfig /release ipconfig /renew
If this doesn’t work either, use the following commands to reset your network stack.
nbtstat -R nbtstat -RR netsh int ip reset C:\resetlog.txt netsh winsock reset
On a mac, head over to your terminal and type in sudo killall -HUP mDNSResponder. Type in your password when prompted for it and try re-accessing the internet.
Clear browsing data
Corrupt files in your browser’s cache can also at times restrict its access to the internet. Here’s how to get rid of them.
Step 1: Type chrome://settings/clearBrowserData in your browser’s address bar and hit Enter.
Step 2: Select the cache and cookies options and make sure the Time range is set to All time. Click on the Clear now button to clear out all the data.
Clear Chrome’s DNS cache
At times, a buggy DNS cache can redirect your browser to the wrong site and cause the Net Err_Empty_Response error. You can try clearing Chrome’s DNS cache to see if the issue gets resolved.
Step 1: Fire up Chrome and head over to chrome://net-internals/#dns.
Step 2: Click on the Clear host cache button to clear out your DNS cache
Restart the browser and try to access the site you were having issues with again.
Try another DNS
There are multiple free DNS providers using whom you can fix this Net Err_Empty_Response issue. In this example, we’re going to use Google’s DNS.
Step 1: Press Windows key + I to open the Windows settings and click on Network & Internet.
Step 2: Click on Change adaptor options.
Step 3: Right-click on your active network (WiFi or LAN) and click Properties.
Step 4: Find Internet Protocol Version 4 in the list, click on it and then click Properties.
Step 5: Check the Use the following DNS server addresses radio button and type in 18.104.22.168 and 22.214.171.124 in the preferred and alternative DNS addresses, respectively.
Clear out the temp folder
Corrupt files in the Windows temporary directory can cause all sorts of issues. Here’s how to clear them.
Step 1: Press Windows key + R to bring up the Run prompt. Type %temp% and hit enter.
Step 2: Delete all the files in the folder.
Now restart the browser and try again.
Also read: Chmod 777: Everything you need to know
Try incognito mode
Another thing to keep in mind when troubleshooting issues with your browser is to try accessing the same page in incognito mode.
Press Ctrl + Alt + N to open a new incognito tab and try accessing the web there.
Check Chrome extensions
At times shady extensions can cause issues with Chrome not behaving as it should. If you’ve recently installed any new extensions, they may be causing this issue.
Head over to chrome://extensions/ and try disabling any shady extensions one by one until you get your browser working again.
Also read: How to install Chrome in Ubuntu?
Try disabling the Windows firewall
Sometimes the Windows Firewall can be more of a hindrance rather than a security measure. Try disabling your firewall to check if you can get the browser up and running by fixing the DNS_Probe_Finished_Bad_Config error.
Step 1: Press the Windows key and search for Windows Firewall. Click on Firewall & network protection.
Step 2: Click on Private network or whichever is your active firewall.
Step 3: Toggle the Microsoft Defender Firewall setting off.
Now restart your browser and try again. This should resolve the Net Err_Empty_Response issue.
Someone who writes/edits/shoots/hosts all things tech and when he’s not, streams himself racing virtual cars. You can reach out to Yadullah at [email protected], or follow him on Instagram or Twitter.